Fantastic Sams Cut & Color

"Super friendly stylists (Lynn is great!). My hair is super thin and fine and they never make me feel weird or embarrassed about it and I'm in and out quickly!"

"Don’t go to this location. Stylist was rude. She was complaining while cutting my hair, didn’t dry my hair (in the past they’ve always done this), and charged me 4 times more than I’ve ever been charged before because of the “length and volume of my hair”. Except she doesn’t tell me that it’s going to be way more until after she does it all. Management is just as bad. Sent an email 5 days ago- no response. Called every business day since last Saturday to talk to a manager and there hasn’t been one there any of the times."

"My sister and I came to the fantastic sam’s in buffalo for a malibu treatment and a trim. We made an appointment knowing what the cost was going to be. At the end of the treatment, the lady tells us it is going to cost us $180 each! The service is for $35. She told us we had thick long hair and needed to use more product. She charged us twice for the treatment, 2 extra malibu product, and 2 conditioner. Had I known she was going to charge me that much, I would have never came here. They don’t charge less if you have less hair, so they should not be charging you more if you have more hair. The biggest thing was that she did it all without telling us she was going to charge us that much! And she also would make little disrespectful comments about how much hair we have. I have called many times to talk to a manager, but every time I call she’s never there like they tell me she will be the day before! My sister also sent an email and it never got responded to. I think they really need to work on their management and customer service."

"Great service, always gets the cut and color I want precise. Got my hair done an auburn color and it came out beautiful! Love the staff"

"Jolene was very nice and did a good job! The only complaint i have is that i scheduled an appointment at 10:40am and didn't get my hair cut until 11:10am so I waited 30 minutes. Her being kind I would say made up for it. It was a really busy day because it was labor day but i feel like they should honor appointment times first."