MidFirst Bank

"My 1⭐ is because there are not enough ATM machines for this bank, and if you go to ANY other ATM you are charged. This is a great bank in every other way but you make it VERY inconvenient for your customers!"

"Poor customer service. I don't like talking to foreign call centers. I called, they couldn't "verify" my information. I have been locked out of my account with little help. I just want to close my account and move on from here."

"Be sure what type of bank account you want. They will tell you to set up two savings accounts for some sort of cashback offer. Good customer service."

"Great customer service. Marcus is my go to guy at this bank, he is very polite and humble and help in all the way possible. I went late hours and he was not there, I was not sure if other banker will be able to provide same kind of service or not but to my surprise the other banker who was lady, she was also very helpful. Best Bank in terms of customer service, no other big banks offers such kind of service. Thanks for providing wonderful service to your customer."

"Best bank I have ever done business at. I will go well out of my way to do business at this branch in particular. Great customer service and they're always willing to help you understand every step of what you're trying to do. Marcus, one of the bankers at the Elliot Road branch, is unbelievably helpful. He's helped me since the day I moved to Arizona, and he is easily the kindest banker I've ever worked with. He has assisted me with a ton of complicated banking tasks that I've needed to do since the day I moved to Arizona, and he has helped this bank become a true "neighborhood" bank. Sign on here! You'll save so many headaches (and get free coffee when COVID clears up)"