OneMain Financial

"When others seem to say, "sorry we can't help you", even your bank... One main has always figured out a way. And there are no pre payment penalties. Very glad I said F it... Opened up that "junk mail" and gave them a call. Thank you guys"

"Most definitely don’t bother applying for a loan this One main location in Tempe Arizona is the most unprofessional debt practices. I was treated poorly and told on phone because, I needed a loan to pay my daughter’s tuition and some home repairs. It was declined on the spot. Was told by Steven it was declined for that reason. Total discrimination, The manager is just as inconsiderate and incompetent this is twice I’ve attempted and was shocked at how I was treated. Don’t waist your time. Don’t apply here it’s not worth the horrible treatment. I’m appalled. I’m definitely filing a complaint to corporate also, Better Business Bureau as well. One Main Financial discriminative to me. Hoping this doesn’t happen to others. Don’t apply !!"

"In addition to never returning phone calls (left 3 messages with no return call), the manager (said her name was Roxy and that she was the manager) is extremely rude and unprofessional. Called for the fourth time (because never heard back the other times) to ask some general questions, and there must have been some sort of lag in the phone connection. Before this was discovered (and at several points during the conversation), she made several rude comments such as, "If you would let me talk, I could explain" and "You keep interrupting me while I'm trying to explain." It actually felt like she was interrupting me (I couldn't ask a single question or get a single word in without being told I was interrupting, despite the fact that I was trying to speak when she was done), but I bit my tongue and said nothing. We finally realized that there was a lag in the phone connection causing the issue. (Even if I had been "interrupting," what she said and how she kept saying it was something I have NEVER heard from another company rep.) Not only did she not apologize when we realized the lag, she doubled down on her condescension and rudeness, acting as though I was too stupid to understand something else she was explaining. It's probably the worst customer service I've experienced in my lifetime - so bad it was almost comical (if it would have been funny). Hung up and found a better company and offer within the hour. I rarely write reviews (and stick to good ones at that), but this experience was a joke. Time is precious; people don't have time to do with this nonsense and unprofessionalism. Wish it had been recorded - would have been Inside Edition or news fodder for sure."

"during the securement of my loan, I was told that I signed up for various option plans, I cud cancel those plans during the first 30 days of my loan. Ok, fine, I signed up & a few days later, as I begin to read & understand what it takes to open & use those plans for my benefit, I decide to cancel the plans. Little did I know that this wud involve a new set of phone numbers, new customer service rep, new phone waiting periods to the extent my phone wud go battery wud go dead waiting for service rep to speak with me. still have not been notified of options cancellation although I did make it to one rep, but cud not understand everything he said...so no, I do not have a happy ending to this story.....thank u"

"An absolute waste of time. First, to the woman who helped me FINALLY process-thank you, you were kind and helpful. However, the company and rest of the staff is misleading and completely unprofessional. I applied at the beginning of January with a supposed "approval" of up to 11,000 dollars. With this approval, there was no transparency on what type of loan it was (secured, unsecured). I submitted all of my paperwork in a timely manner, no response. I called a week later and was informed I would recieve a call later that day. TWO WEEKS go by, nothing. So, I finally called again, just to find out they would need to use my car as a "secured" loan. The transparency would have been great from the start, as I would not have wasted my time and taken the hard hit on my credit. Do NOT use this company."