CEVA Logistics

"Tracking estimated delivery on March 27th. Without a phone call, email, or text they showed up a week early on the 19th, placed it in my driveway behind my vehicle having to leave in 20 mins for work and didn't even bother to ring the door bell to let me know it was outside! $2000 dollars worth on a pallet just left in my driveway with absolutely NO COURTESY WHAT SO EVER of letting the CUSTOMER know or asking where to put it! Called to complain and they sent the driver back to move the pallet and got met with an attitude when he returned, and also could hear him cussing loudly in the cab before getting out...very professional!"

"Ordered a home gym from Amazon and scheduled my delivery "appointment." A week earlier than scheduled, I get a notification that my item is being delivered TODAY between 11-2. We make arrangements to have someone there as required. It's after 2 and nobody has called, nobody has shown. This is an incredibly unprofessional company that does not communicate or check with the customer on anything they do. AVOID AT ALL COSTS."

"I had a shed with two heavy pallets delivered to my house, and the driver, Omar, was communicative (called 20 minutes prior to arrival, which was the first half of my four hour window provided) helpful and courteous when I provided the drop location. Everything went very smoothly with no issues or damage. Thank you!"

"Had an appointment last Saturday to have my massage chair delivered no-show no call. After being on hold for an hour and a half finally rescheduled for this past Saturday, December 16 from 9 to 1. At 1:30 I had had enough and called Amazon to see what was going on. While I was on the phone with Amazon, CEVA said they attempted to deliver my package, but yet never came to the door, as I have a Ring doorbell and Blink cameras out front. I also have five dogs that never barked. When I told him this they said oh, we tried to call got no answer. I have no missed calls and no messages on my cell phone. Then I spent almost an hour on the phone with Amazon getting my money refunded. These guys are total scammers probably dropped off my massage chair at their house last week. When you talk to the company, they are friendly, but no apologies made and a basic screw you. They won’t make an extra delivery to your house for their screw up because well basically they can’t deliver anything. If you look at the reviews the are awful. This company has an F rating Who is the Better Business Bureau for never even trying to resolve issues. I am shocked that reputable companies would use them at all. If you’re getting a large item delivered check and see who the delivery service is, if it is CEVA You will never receive your product. Definitely scammers that should be checked out by law enforcement. I wish I could give them -5 stars. They ruined my weekend, two weekends in a row, and then lied about trying to deliver it. I’m not sure why they would be so horrible to me. I was very nice to them on the phone did not scream or yell, no bad words. I really just wanted my massage chair. I am an Amazon prime junkie, but will never order a large bulk item again just in case they use CEVA For delivery again. We all lose in this case."

"After seeing all the terrible reviews, I wanted to balance them out with a positive one. I had a Home Depot hot tub delivered to a very remote place in SW Arizona, and I was able to talk to a friendly person at the office who informed me of the scheduled delivery date, and the driver contacted me while en route to confirm the address. Everything worked out very well. Luckily, because I changed my work schedule to be home during the delivery window."