Gray Michael R MD

"Dr Gray is one of the few doctors with a lot of experience treating mold and toxicity related conditions, and that also accepts insurance for payment. Because the treatment is so time consuming for the doctor, most such docs accept cash only or have special additional membership fees on top of insurance and many charge exhorbitant fees - Dr Gray just takes your insurance and does what he needs to do for you. He is a rare patient's advocate in my opinion, who understands the widespread and unacknowledged role of toxins in causing poor health and disability. His theory of chemical hypertoxicity makes so much sense and I believe he understands how the body systems can be restored after degradation by toxic overload. He helped me recover from Chronic Fatigue Syndrome/CFS (that's what most of the medical community would call it but they have no idea what to do about it). Dr Gray (and another mold doc I have worked with) say that 90% of their CFS and Fibromyalgia patients are suffering from hypertoxicity, often from mold. Unfortunately for those of us with the genetic susceptibility to mold illness (about 25% of people), the larger society and medical community are extremely resistant to truly confronting the specter of the impacts of mold and chemicals on health because it would cost so much to remedy the situation on a large scale. The downside to seeing to Dr Gray have been mentioned by many other reviewers: you do often have to wait a long time, sometimes hours, to see him. The office staff I have found to be kind and professional. Dr Gray's demeanor can seem a bit gruff at times, but his prickliness is not directed at the patient but at the system that he sees screwing over so many people how are ailing unnecessarily. I do highly recommend Dr Gray if you have unexplained systemic pain, fatigue or other mysteries that other doctors have not been able to address, just be prepared to wait - isn't your health worth it?"

"First, I am not a patient of Dr. Gray. My companion is his patient and I have gone with her several times recently and have sat in on her visits with him. The waiting times to see him are outrageously long, even when appointments are early morning. My partner doesn't seem concerned, though, as she believes he is helping her. Dr. Gray is preoccupied with mold and environmental toxicity. He will spend a great deal of time lecturing patients on these items and his regimen for identifying and treating their origins, in spite of the patient's particular aiilment that day which is the reason for their visit. In fact, just about any ailment you have, Dr. Gray seems to relate it as due to mold or environment. Your problem can easily become lost in the dust of his preoccupation with the issues I have mentioned. He has an enormous patient load and a staff obviously overbooked day in and day out. The rudeness of his receptionist can be understandable as she is constantly bombarded with phone calls, complaints and inquiries from those in the waiting room, etc. Patients seem to either love or hate him. My companion is willing to tolerate the poor organization and long waits in exchange for what she feels is beneficial to her health. Others who are looking for conventional medical care would do well to seek a different physician. Unfortunately, new patients will have to learn this by experience. Such is "small town medicine". My "2" rating is a little low as I would prefer a more neutral rating of 2 and 1/2 stars out of 5. Update 9/18/19 My companion recently decided to leave Dr. Gray's care after he has continually shown little interest in being her general practitioner and seems to be more focused on his research into toxins and less concerned with the specific problems that patients have. She finally realized this when he took her off of a drug that she has been on for years because...well...it is a drug and not the homeopathic solutions that he usually prescribes. She has suffered because of this and successfully sought out another physician who is interested in helping individual patients according to their needs. She is so much better now. It is a shame that so many people continue to rely on Gray as their primary physician."

"I had to call 3-4 times before I was able to get someone to answer during their business hours. I chatted with the individual who answered about the fact that I am out of state, and wanted to do a remote consultation with Dr. Gray. She said that was fine, they just needed a referral. So, I had my current MD send over a referral. I didn't hear from anyone and called back again 4 days later. Then I was told the first individual 'messed up', because a chart must be created for patients that are referred. So, she created charts for myself and my 2 kids and told me to have my current MD re-send the referrals. Then she told me Dr. Gray does not do remote consultations, under any circumstances, and has not done them for years. It very well may be that Dr. Gray is a wonderful practitioner, but the incompetence of the office staff is difficult to overlook."

"Grey's staff is very unprofessional. It is typical to wait 3 to 7 hours to be seen by Dr. Grey. After my first visit, I knew to bring reading materials, cancel all appointments for the day to spend my day in his waiting room. After that, I always scheduled to be his first patient, but even that became an issue. After several people went in front of me, I inquired at the front desk only to be ridiculed and berated for asking about my scheduled appointment. The female receptionist always had an unpleasant attitude and at one point yelled at me and then gossiped/conspired with her coworkers to the point I was told to leave. I would not recommend this doctor or his staff for anyone. Go to Tucson where there are more professional offices to choose from."