NextCare Urgent Care

"I expected to be a walk in (as walk in is plastered all over the windows and doors from the outside) they are no longer accepting walk ins. The receptionist told me I would have to wait for an appointment time so I did. As soon as I got checked in the receptionist looked me in the eyes told me she needed to do something and if I can tell anyone who walks in that it will be a minute before she comes back. Super unprofessional to ask a patient to do your job. When the receptionist returned she started talking on the phone with her friend talking about when they are going to see each other and other personal things. When she returned she was asking patients in the waiting room about insurance and copays, which wouldn’t annoy me usually, it was the fact that she was talking across the room that made it feel so unprofessional. My appointment time came and went their excuse was because they were taking care of another patient who needed to be sent to the emergency room. This also made me uncomfortable because there was no need to tell the entire waiting room what was happening to another patient. When I got called back they took forever to get to me even though I was the second to be called back. I felt that the doctor was very dismissive and didn’t want to take the time to truly address my problems. I had to give a urine sample and the bathroom looked very dirty. Medical tape was all over the walls turning gray from people touching it so much. The sink had yellow rings and it smelled like urine in the bathroom."

"Very happy with treatment personnel and treatment. We were surprised at our arrival to find that though the sign on the window said “walk ins welcome” , we needed an appointment. Fortunately one was available in 10 minutes. Paperwork was much easier with the ability to photograph insurance and Id documents rather than manually input the info."

"For starters this is the first time I’ve ever felt like leaving a review. When me and my girlfriend were looking for an urgent care to go to, we chose this place based on proximity despite numerous bad reviews. If you are in my boat and deciding where to go, do what I didn’t and listen to the reviews. The convenience was not worth it."

"As always, your team is wonderful. Everyone is so polite and helpful and kind and knowledgeable. We appreciate each and all of you so very much. I always feel good and safe about bringing my kids here. Thank you for the excellent care. My sons neck already looks better from how it looked earlier. Thank you, Erika"

"This urgent care is the best! I have been here several times over the years and never had a bad experience. This visit was the first time I was a walk-in, close to closing, and I was still very well taken care of. I saw a PA named Rhonda Sawyer who was more than competent and very kind. She also made sure my prescriptions were sent in quickly so I could get them filled before my pharmacy closed. Thank you to all the staff that helped me."