Goodmans

"Beautiful showroom these guys do a great job."

"The most knowledgeable, ethical and nicest people I have EVER worked with in my 38 years in the commercial furniture “world”."

"Service above and beyond! I had a couple of issues (track for the seat cushion was not latched and cracked tab on one of the arms) with a Herman Miller chair that was shipped to me from NYC and brought it into the warehouse on Friday. To manage expectations, Martin (Warehouse Service contact) told me that if they need/have the parts in the warehouse, it would be ready on Monday. And if not, they would need to order the parts which could take 4-6 weeks. As promised on Monday, the track on the seat cushion was fixed. And to save me another 20+ minutes each way trip, Martin and his manager came up with a solution to resolve the cracked tab on the arm. Additionally, being new in Phoenix, my Waze navigation sent me to the wrong location when i went to drop of the chair and Brian, the service coordinator, stayed on the phone and helped me navigate my way to the warehouse. Thank you so much Martin, Martin’s manager and Brian for a providing fantastic customer experience!"

"I bought a Herman Miller Caper chair from Costco, about 11 3/4 years ago, and it was suffering. The cylinder died, the rubber arms had rotted off, and it was looking like maybe it was on its last legs. I got ahold of Goodman's, who promptly got me a work ticket setup, and within a week, they'd sent out a tech who replaced everything on my chair that was failing. (And did it with safe social distancing during this time of C19.) Now, it's as good as new. Goodman's is highly recommended. #highfive I also would recommend Herman Miller, as the warranty is entirely worth-while. I'm pretty sure I'll get a good 20 years on this office chair; I'd go through at least a dozen cheap ones in the same amount of time."

"No online store could begin to provide the amazing service I just received from Goodman's. After previously servicing my Herman Miller chair, it wasn't working properly, a bit of a bummer. I called the service coordinator, Martin, and in less than an hour, the problem was completely resolved. His eagerness to help a customer is so refreshing! The technician was quick and fixed the problem in no time. I'm back in business and so impressed with the level of service I just received."