Pruitt's Furniture

"WATCH OUT IF YOU PLAN TO DO BUSINESS WITH PRUITS!! DISGUSTED!! I have been a long standing customer who purchased furniture for my parents who are moving to a senior living community with my dad in the memory care section and my mom in independent living in the same building. The furniture was moved to each location and my dad’s loves his adjustable bed. My mom moves in this Saturday, but the couch I bought is too big for her living room. I just went to Pruitt’s to let Ken know I need to exchange to a smaller leather couch. They told me sorry it’s past 72 hours. We will not exchange it for a smaller leather couch. The couch has been in an empty apartment for 6 days UNTOUCHED!! Not one person said no returns after 72 hours and I just wanted to exchange for a couch that fits!! This is how you treat customers who have been loyal to you for years!! But you don’t care you’re moving your business to Prescott Valley!! STAY FAR AWAY PRESCOTT VALLEY!"

"Not overly impressed. We bought a couch right around 2 years ago from them. We were told the fabric was durable. It has already shown major signs of wear and torn in one spot. The power recliner on the love seat is also broken. We bought the warranty and now have to wait 12-16 WEEKS for the part to get here while our couch is broken. Wish we had went elsewhere as we paid good money for a couch, loveseat and recliner and all three have something wrong with them already."

"20 years ago we bought a leather recliner at Pruitt's it is still in service and looks almost new. Despite it being a favorite perch. 12 years ago we bought our new to us home's wall to wall carpet. It is now little worn in high traffic areas but still very decent. Last week we bought 2 rocking swivel recliners there with assistance from Smitty. They were delivered and set up today. I have high hopes for their durability. Our family loves Pruitt's Phoenix they are a native Phoenix company and very trustworthy. Smitty was a great guy to work with. Very personable and helpful making our purchase easy ."

"Mr. Ken is wonderful. No pressure. Made sure to show us all the best deals. Amazing prices for beautiful furniture. What a great day! We found everything we needed and more. Thanks again to Ken!"

"I bought a sectional from Pruitts on Thursday and it was delivered by Friday at 11 am. Everyone from Scott the salesperson to the delivery people were very professional. I love their selection, service, and prices. The other bonus is it is a locally owned family business not a corporate owned chain store. I've bought many pieces from them over the years and they have always been high quality. It is worth a look."