Walgreens

"HIPPA Violation / Inconsistent medication Last month I received someone else’s medication instead of my own when I picked up my prescriptions. It had all of their information on it and I brought it back kindly trying to be understanding that mistakes happen. This month they received my medication to be filled 10 days ago. They just now placed an order for my medication specifically because I called asking when it will be available. I am now out of Medication and have to wait on them. A person can only be so understanding until it becomes a problem, laziness and poor work ethic seems to be the issue at this point. It’s quite disappointing to feel you have to stress every month if you’re going to get the correct prescription or get your prescription on time."

"They consistently have you wait for your prescriptions. I dropped mine off @ 1pm. They were supposed to have them ready, before close. (7pm) They did not. It's very disheartening. All other Walgreens can have them filled in 20 minutes."

"The pharmacist at this location wrote the Rx dosage completely backwards for my 82-year-old mother. Fortunately, it was a Z-Pack, so not a fatal error; also, fortunately, I knew that the dosage was supposed to be 2 capsules on the first day and 1 capsule for the next four days. (The pharmacist had written: "Take 1 tablet by mouth on day one, 2 tablets on days two to five." If taken as directed, one would have needed 9 pills, not 6.) What if the error had been more serious? This particular Walgreens get hundreds of elderly patients in that area who won't question the pharmacy, or can't discern if the instructions happen to be incorrect. I've been going to the nearby Walmart for years now because this Walgreens location also compromised Synthroid by allowing it to sit in the Arizona heat too long. That was a serious error as those with total thyroidectomies are reliant on the drug. The truth is I felt compelled to go to Walgreens today because I'd been exposed to my mother's illness and this location had a drive-up window. I really didn't think they could mess up a pre-packaged Z-Pack. Bottom line: Walgreens pharmacies are understaffed and their pharmacists are overworked, leading to errors like this."

"I am a new customer to Walgreens & I have to give these 5 stars because Ariel in the pharmacy helped me save $40.00 on a new name brand med. Thanks so much!! Debera"

"Kaycee helped me today. She actually looked at my driver's license and noticed an address changed and brought it to my attention and changed it in their system. Something others have over looked for a few years now."