Chipotle Mexican Grill 2805 North Scottsdale Road, Scottsdale, AZ 85257

"I don’t write reviews often, but this hands down is the worst chipotle in the valley. It just happens to be closest to my apartment so I figured I’d give it another shot. This is the 3rd time I’ve been there and the chicken is so overdone it’s not even edible. They skimp hardcore, if I ask for double protein I get two half scoops, that would normally be a normal portion at any other chipotle. Staff seem to not care. I love chipotle but this one misses the mark. I’d recommend just about any other chipotle in the area."

"I should start by saying chipotle is one of my love languages. I frequent them throughout the valley. However, this location is without a doubt the worst chipotle I have ever been to. It’s consistently awful. And I mean awful. Like the worst. Like in every way it will always disappoint. Their staff are humans, and with that comment I tend to be very nice and considerate to the shortcomings of fellow humans, but these employees could care less about anyone they are serving, at anytime of the day. I’ve never been to a chipotle that consistently is out of the staples of the chipotle experience. On this trip they were out of fajitas and corn. Then when we got chips it was like tiny shards of chips (see pics). It was like they threw them around and stomped on them before giving them out. Then the refreshment area is completely out of the teas and the ice machine was just dripping water. I hate this chipotle. With a passion. Corporate needs to reevaluate this place. It’s awful."

"This location used to be ok, but not the greatest. Although today I went in and the service was just phenomenal! They were fast, put the right amount, everything was fresh, they weren't out of anything. The store was clean and everyone was happy and smiling! Love it!"

"0 stars! came here at 8pm on a sunday, it was not busy and almost no line. staff was so rude! we asked for sour cream, but they said they were out, and then refilled it in front of us while we were paying. of course we asked for sides of sour cream- the woman looked annoyed and threw half filled sour cream containers (with cream all over the sides!) into our bag. they were out of lids for bowls, ice, vinaigrette, and kids meals boxes? just really annoyed and disappointed in the service."

"Came here after a brutal leg day thinking I was gonna get a nice large meal because chipotle typically has a good reputation on serving sizes, well definitely not this place. I asked for a little bit more after everything and the girl at the front just kept asking “double?” To which I reply no just a little extra because she was half scooping to begin with. I was like “no it’s okay I’ll just eat the rations” and then they had the audacity to charge me full price after giving me this atrocity of a serving. I believe this is caused by very poor management teaching the employees not to feed the customers, my personal theory. This is not the first time this location did this to us and after reading many other reviews of this location it seems like a common occurring problem. And no I did not eat any from the second picture, I like to shake it up and use it as a chip dip. That photo is literally the portion size they gave me. Insane right? I believe ownership should intervene as soon as possible."