Robert J. Dole VA Medical Center

"Their call system is the worst, and it’s been the worst since I’ve been going to the VA for over 20yrs. What’s the point of trying to call the extensions when all they do is send you to 5 different people asking “who are you trying to call” and “You’re in the wrong department, you need _____ department” and then you get put on hold and hear “Your call will be answered in the order it was received. Terrible service always. And they always answer the phone like they don’t care"

"The Robert J. Dole VA Medical Center provides top notch care. They go above and beyond on every visit. We are receiving better care at the VA then he did in the private sector. The Robert J. Dole VA Medical Center really cares about taking care of our veterans!"

"I have been going to the VA ever since I returned from a deployment in Iraq in 2009. The service is phenomenal and they seemingly strive to give the best quality care to all veterans. ER visits are incredibly fast (have been there 5 times in 13 years) and the longest wait has been 5 (five, cinco) MINUTES...!! Give me VA medical care ANYTIME before I get civilian care.. Thank you Bob Dole VA staff....."

"Zero stars if I could. Doctors take an oath of do no harm but since September I have been gaslighted and told nothing is wrong and then when you fight for just basic care nobody wants to do anything for you. Since October 19 not only have I been fighting with primary care over my health care my mental health has deteriorated to the point I no longer want to leave my home for fear of my mental health."

"IF I could give zero stars i definitely would. This has to be the absolute worst VA in America. I am speaking from personal experience as a stage 4 cancer patient! I recently just had to make a grueling 8-hour journey by car to another hospital for treatment by myself. No help at all from community care. They truly don't care about anything you are going through, they are simply there to collect a paycheck and hopefully not have to answer to anyone during work hours. I have called the complaint line about this negligent behavior MULTIPLE times and nothing is done. After serving your country and receiving a terminal diagnosis from that, you would think the VETERANS who served and work there would be more understanding. This is not the case, there is no comradery, no family sense, they just want to hurry to shut your mouth about your complaints and keep going about their day. If I could make a 1-star review everyday about them I would! If I could look at the director in the face and belittle him, I would. Those are the TRUE actions of people who "help" America's veterans."