Fred Meyer Jewelers

"Came in to return earrings, had my Receipt and everything, problem was 1. As soon as I mentioned return vs exchange I got an attitude 2. My husband’s debit card that it was purchased on was compromised and we didn’t have the original. She offered store credit, I said my debit card is attached to the same acct other places are able to return that way she said like I said we will see but there’s no guarantee it was her condescending tone that did it for me. So I went to ask her - in general in the event somebody’s debit card is compromised even with the receipt a person is SOL (I said s-o-l I didn’t swear) she cuts me off before even finishing and she said like I said we will try it and see. I was trying to ask in situations that cards are compromised they don’t have any return options other than a gift card? I was trying to ask this as it would determine if I shop there again, if I purchase on my debit I should be offered cash back with a receipt. But we were able to make the return she thanked me for being her guinea pig and I left. That interaction alone will insure I won’t shop There again. Thanks joee it was such a wonderful experience (see I can be sarcastic/condescending like you too)"

"Staff are always rude and condescending. They prefer to argue with what I feel I need completed, which is covered by warranty. If there was a closer Fred Meyer I would go but unfortunately it's the only one in Nampa."

"Absolutely awful experience in every way. Bought a $2700 ring that ended up losing 3 diamonds within a year. Went to go get it sized and fixed. Had terrible experience with employees who didn't know me or my situation and didn't understand why I was upset about my wedding ring being broken within a year and we're outright rude to me, saying that it was my fault and not the fact that it was obviously poor craftsmanship. They threatened to call security when I picked up a receipt and flicked it. Then, I finally get my ring back a month later. They did not size it and when they put the three diamonds in, they broke the bridge. I was devastated. This is my wedding ring and they completely broke it. They offered to replace it with a new ring. But I didn't want the same ring because of the poor craftsmanship. They offered to give me an in-store credit but at that point I was so disappointed with my entire experience that I didn't want that either. In between all this I had more run-ins with bad customer service, one even in which the guy called my husband by my ex-husband's last name. I ended up having to go to corporate to get my money back. And they did give me my money back for the ring....three months later. However, they did not give me back the $250 that I spent on the program to fix my ring. Are you kidding me? I literally had to pay them $250 in order for them to break my ring! Overall review, bad customer service, bad quality products, and bad quality of service."

"I got my wedding set at this store it was so neat, they ordered it for me. They look in the book to find out whether they can get it. The price I had was not what was available the store had it cheaper. The lady was so nice to get it for me. I had already pick out my ring that I wanted so I showed her and she got it."

"Great job! The turn around to get my repairs was excellent less than 2 week and they did amazing work. I have also have bought jewelry items from here, Rings mostly and everything's been very high quality and no issues... Definitely staying with Fred Meyers"