LUXX Kitchen and Bath

"Customer service DeLUXX! I had a mini-crisis while my contractor was on site and the staff at LUXX Kitchen and Bath were absolutely amazing. They went the extra mile plus, immediately contacting a supplier to hold an item for me, staying late on a Friday night, following up repeatedly until I confirmed the item was in my hands and all was well. I highly recommend!"

"We bought four beautiful vanities from LUXX for two spec homes we were building. LUXX gave us clear instructions about receiving freight, especially the importance of opening and inspecting everything immediately and reporting transit damage within five days. We understood what we needed to do, and when we found some hidden transit damage to one of the countertops, we reported it to LUXX the day after delivery ~ and they sent out a replacement countertop immediately! The customer service was excellent and we will definitely use LUXX again. Highly recommended."

"Damaged Vanity I received this 60 inch Fairmont vanity in a box that was not damaged, with a wooden protective frame around it that was not damaged. Yet when the box and frame were removed, the 60 inch Vanity had cracks from the top corners down the sides. It even appeared that someone had tried to patch one of the cracks. Although, when the box was opened, it was past 30 days, so Houzz refused to assist me with this issue. This Vanity cost $2,040 and Houzz says it was the carrier's fault and they will do nothing since it is past 30 days. I am building a home and ordering everything online. I am writing an article on how you can build a million dollar home and order everything online from toilets to furniture and linens. So we getting 10 to 20 boxes a day. If the box is undamaged, the contractor does not usually open it, but puts it where it goes. I cannot do this myself, because the home is very dusty while they are building. I have asthma, and this is the only way I can build my new home, I am writing an article on this process and how easy online purchasing can be. Yet due to how Houzz has handled this issue, I will not be purchasing from Houzz in the future. I also will not be recommending Houzz for online ordering in the articles I am writing.. Please let me know if anyone else has had similar issues with Houzz, and how they handled it?"

"We purchased a beautiful gray single sink vanity from LUXX Kitchen and Bath and it looks wonderful in our remodeled powder room. Easy to install and presents a custom made look to our home. I recommend LUXX Kitchen and Bath to anyone who wants to deal with honest straight talking quality focused people. At a great price."

"Luxx has a wonderful little showroom in Boise and a fantastic selection online. We bought a really great, modern vanity for our powder room about a year ago and still love it. The staff is very friendly, and the vanity was delivered right to the house. I would definitely recommend you pay them a visit."