Fresh Roots Family Counseling

"I can't get the therapist Ms. Erica to work with me. She refused to perform therapy with my daughter and I when I was out of state. She only speaks in generalizations, so I can't get her to tell me anything about my daughter. At this point, I'm done with Fresh Roots. If you have a choice, choose elsewhere."

"This review specifically addresses Mr. Todd Reiff. He was court appointed as my step son’s counselor for years. Unfortunately, after being placed in this incredibly powerful position, he was more interested in bonding with his mother than looking out for our son. Despite the fact that she had a long criminal history, and continues to do so until this day, he failed to believe us or our child. She was complicit in kidnapping her daughter by another ex (she did not have custody of her) for a year, and ruining any chance she had of a college career and athletic scholarship. She finally managed to have herself incarcerated, and we obtained custody, though through no help of this arrogant man who refused to face the truth, and refused to be an advocate for our son. She has not had contact with him for years. He is now thriving as an athlete, and a straight A honor roll student. We were able to offer him the stability that she would not. He since has had counseling with a wonderful counselor that cannot understand how so many red flags could have been missed by another professional. I shudder when I think how many other children may have had their lives ruined by this man. Regretfully, those placed in supreme positions of power, especially over children, are often the last ones that should be. Mr. Reiff is such a man."

"Zero help from anyone at this place other than. Silly diagnoses on my kiddo for their "mental issues". I do not recommend coming here. They literally let us go. Stated they could not help us and had to find counseling elsewhere. Find other places before coming here, anywhere Joshua Center .. any place. I'll leave names out but they never helped my kid really nor our family. In fact, the counselor cancelled us over a DOZEN times. Seems to me like they just have a poor work ethic and rarely did I even get God in the equation which was my whole intention of coming here... Zero advice, zero recommendations, so if I could give zero for review I would."

"I've seen Dr. Mondt for almost 2 months now for solo therapy, and my experience has been nothing like the previous reviews. I have not been judged once and she has always been supportive, helpful, and kind. Religion was only brought up with my permission and she's always allowed me to be open and honest about my views. I was nervous at first because of the other reviews but I found that my experience with her has been great. She's helping me turn my life around."

"(Edited few months later to add last paragraph) I felt that our counselor was very unfair. Dr Priscilla. Just like a previous review on here, I’m not sure if this is a good place to receive marriage counseling. I went into our appointment not expecting to talk negatively of each other, but instead see how we can work on ourselves to become better. Which is why right away I explained how my own actions have contributed to why we ended up in counseling. I explained how I needed to be better. Dr Priscilla then allowed my to vent about me right after and the rest of the time. Some things were half truths as well. When I tried explaining my side (I didn’t want to trash talk my husband so I only explained more when things were brought up) she cut me off repeatedly and did not let me talk. My husband also noticed this. At some points I was even vulnerable and talked about my depression and suicidal thoughts. No response or care. It seemed like she didn’t want to hear my side once she made her judgment on me. I left the appointment very traumatized because I put my trust in this counselor. To make it worse, we didn’t even go over the bad things my husband did to me. So I felt unheard. We are seeing a different counselor somewhere else who is incredible. And what’s funny is once he took the time to hear both of us, things switched and he understood me!! Crazy how that works. And if you stayed until the end, I was actually being emotionally and mentally abused by my husband. My eyes were opened to this fact when I reached out to someone else for help. I went through this all while caring for our baby who has high needs (and sleep and eating disorder). For at least 11 months straight I was pulling all nighters or getting 2-3hours of sleep. Not exaggerating. I had to stay in what my husband and I referred to as “my dark room” because it was my prison. For hours a day on and off I would help my daughter in the dark room. I couldn’t move, or breath heavily due to her sensory issues. The combination of mistreatment from my husband and caring for my daughter’s high needs without support caused me to have a breakdown. Once I told Priscilla straight up in the beginning that I said the “f” word for the first time to my husband as a reaction to his behavior, she saw me as evil because of her strict religious beliefs (even though I’m a Mormon and have always been super nice and obedient). She didn’t hear me out the rest of the time, on top of my husband bashing me, and overlooked signs of abuse. She focused so much on the reaction instead of the source, or should I say “root.”"