Mailbox Too

"One of the most impressive places to do business, teaching the youth as well, makes it all the better!"

"I’m going to be shipping from this place from now on. So much easier to work with than USPS or UPS. And I’m pretty sure their rates were better than the other places. Super friendly too."

"Great customer service…Better than the post office! I needed a single postage stamp and to mail off a single letter. Steve and Alistair were so helpful and friendly! Thanks so much, will definitely visit again for postage needs!"

"There are five letters that represent the reason for my five star review. And they are “Joyce”. It’s so incredibly rare to receive overwhelmingly great customer service anymore, but Joyce should be training all service employees across the globe. She helped me in multiple ways, when she didn’t have to, and did it all while she was juggling multiple customers and things taking place all at the same time."

"It was a pleasant experience coming in to mail a package internationally for Christmas. They were very friendly. I bought a mailer there and inserted my item into it, brought it to the front desk to see. She mailed out my item. I let her know before I left that I hadn’t sealed it. She had already taped all the details on the package and assured me everything would be sent out. A few weeks later, the package is received without the item inside. The attached video is what the recipient got. When I brought this up with them, the owner/manager (I’m assuming?) picked apart the video and told me that Canadian customs and/or USPS were responsible. She said that the tape where it’s sealed looked like it was curling which meant that somebody else took it off and put it back on.. but adhesive like that curls after being in transport. She assured me that they would’ve sealed it and that customs frequently rips things apart, even puts on different labels. She blamed everyone but Mailbox Too. She even went to the back to speak with her husband. At this point, I know I’m being lied to and so I give up, there’s no point in continuing a conversation with a business that would lie to your face like this. She offered no help in finding that missing item nor with bringing this to the attention of USPS or Canadian customs. I’m very disappointed. They’ll probably reply to this review and vehemently deny everything, like the other negative review. If you decide to go to Mailbox Too, I hope things don’t go wrong for you and that you don’t have to ask them to fix a problem."