Fry-Wagner Moving & Storage

"I recently moved and used Fry-Wagner. I had a great experience from start to finish. The team that moved me was extremely hardworking, efficient, and had a great attitude. They made moving as painless as possible."

"Moved from KC to two new homes. Divided property and Company gave us move dates and sold us “replacement insurance”. We packed ourself and carefully marked with box with state, room to go in and either a bright Orange or bright green tape to designate where it was to go. Neither move happened as promised. Took one load back to warehouse, unloaded it and when it arrive they had lost 4 dish packs of kitchen items. Company would not look till final claims had been processed (which took over a year). When I called to follow up on claims, the standard answer is “we will get back to you in a day or so”. I had one claims person hang up twice on me stating I was harassing them by calling. We had 4 larger items deemed “non-repairable”. We we had to prove original purchase price (receipts) and then they gave us a depreciated value-not replacement cost. Total move was a nightmare and Fry-Wagner was non responsive, rude to work with and misrepresented they promise of “replacement cost” and took over a year to make a final settlement- which was thousands less than damages that were occurred."

"Fry-Wagner provided excellent communications before, during, and after the move. The pre-move visual inventory of our house took about an hour. Packing was scheduled for two days but they finished earlier so we loaded one day early and got to our destination ahead of schedule. Unloading was moved to a Sunday (from later in the week on Wednesday) so we got our stuff all the earlier than expected. The packing and loading crews were very courteous and hard working. The driver coordinated the crews and kept us informed about changes or issues as things happened. Couldn't have asked for a better moving experience. Would highly recommend their excellent service!"

"We used Fry Wagner for our recent move (11/26/18). They were great. Came to our house for a walk through and followed up with a good bid. Boxes were dropped off for us to pack up our stuff. We were called 2-3 times to check in and make sure all was going well and double checked timing. The move crew showed up on time. The weather was poor but it did not stop them! The move out of our house and into our new home went smooth as silk. The thing that made it all a snap was our moving crew. They were so helpful and kind. They made all the difference. I highly recommend Fry Wagner."

"We dealt with Fry-Wagner for over a year as we sold our home and they picked up our furniture and stored it for over a year while our new house was being built. They also picked up some furnishing at our temporary housing when our new home was ready and delivered it in addition to delivering the items they had in storage. Every single person we were exposed to in both the office and the field over that period of time did an outstanding job. They were all friendly and efficient and had great follow through. And we felt the charges for our moves and storage was reasonable. Our experience with Fry-Wagner far exceeded our expectations and I'd highly recommend them to anyone."