Wiles Eye Center

"Wiles did both my eyes for cataracts. I expected, clear, healthy eyes after procedures. I got cloudy, blurry eyes instead. No one at Wiles office seemed concerned. I assumed they would clear up. My last visit, to Wiles, for cataract check up was may 27, 2001. 1 year 3 months and a fortune in eye drops later... I NOW SEE DOUBLE. Went to wiles office, this last Wednesday, August 24, 2002. Did not see Wiles but was told Wiles could fix that at full price. I'm looking for referrals now."

"Wiles Eye Center does provide experienced service. What they don't do is stand behind the prices they quote for services, so beware. They recommended a service which they repeatedly told me would cost me $500. I agreed to said service and immediately paid the $500 and had the procedure done. Few weeks following, I received an invoice for $489. I sent two written letters which were never acknowledged and then finally I went in personally to ask them about this balance. They simply came back and said there is nothing we can do. Of course at this point it leaves me no choice but to pay the amount to save credit as I had no other recourse. I immediately cancelled all future appointments and will never do business with them again because they are not honest and do not stand behind what they say."

"I went here after my cornea was scraped, did a follow up and got an updated glasses prescription. Each time I go the wait has been long. The person didn't warn me I now need bifocals?! Or maybe it was a typo. My new prescription seems a little off. Dr. Wiles did seem knowledgeable and helpful on the cornea issue. But I don't plan to go back. With so many options, why settle?"

"I took my mother to Dr. Wiles and the wait is extremely long. We had an appointment at 3pm and we left 2.5 hours later. There was a lot of elderly in the waiting room and it seems as though we are all scheduled at the same time. If we've known about the waiting time, we definitely would've gone somewhere else. An elder had an oxygen tank and he was frustrated because he thought he would run out of O2. Dr. Wiles also only saw us for 5 minutes of the entire time we were there. Do not recommend."

"I started going to see Dr. Wiles in March of 2009. At that point, I was 29 and had almost completely lost my vision in my right eye. I have a strange condition that will never go away but thanks to Dr. Wiles, I can see!! I get to watch my son grow up! He and his staff will never truly understand how much I appreciate them for this gift. I love the staff in his St. Joseph location. They are always friendly and knowledgeable. I always try to recommend them to anyone in need of a great ophthalmologist."