Ozarks Family Health

"Just had the worst customer service experience with the front office staff scheduling an appointment. I have new insurance and went to get my card out of my wallet to provide the staff with any information they needed. It took me all of 30 seconds to get the card. Afterwards I was ignored and could hear the staff interacting with other patients and themselves. I kept having to say hello and ask if anyone was still there but was ignored. The staff member finally came back on the phone and asked if I was still there. I said yes and was hung up on. I have been seeing Dr. Conduff since 2010 and I like him and find him to be a caring and thorough physician but this experience makes me want to find a new PCP."

"Almost imposible to transfer documents from another clinic ... after waiting for almost 2 month of wait got a call saying that they will not take my kids because they are not up to date with their shots ... make your life simpler and easier choose another clinic that would make u feel welcomed as their patient seriously !"

"Very thorough. She can be abrupt, but is also kind and concerned. She isn't afraid to run tests or send to a specialist if needed. She has treated my husband for 20 years and now more of our family for several years. She digs deep to find the right diagnosis if possible."

"Dr Conduff is an understanding Doctor unfortunately his staff and particularly his personal assistant are useless. I work away all week and needed prescriptions. I was told they would be ready for collection Sunday. Not called in so had to go with no medication. Called office and left a message not call returned. Called again Thursday and was promised it would be sent through. Now Saturday morning and prescriptions still not sent through. Called after hours number and no doctor return call despite 3 calls. Worst medical service I’ve ever encountered. I’m from the UK and was told US had a higher standard of care as it’s paid for by patients. Not the case here. Very disappointing"

"On my first visit to Dr. Taylor I had asked for a referral to a specialist. At my appointment one month later she informed me the one specialist she tried had denied me as a patient. Understandable. Over 2 months later no appointment with any specialist at all. Since I started going to Dr Taylor she has prescribed me 4 different medications even after I made it very clear I did not want to be on any meds at all. When I told her that I had stopped taking the medications after 2 weeks she actually had the nerve to dismiss any side effects I said I was having and actually got mad that I "wasn't following her directions". Very dismissive and tends to cut you off in the middle of explaining what you are dealing with. She is the exact kind of Dr that has made me hesitant to visit any doctors. I know Google reviews isn't where most people go to find a good, caring doctor but I'm just hoping I can save at least one person the headache I've had with this specific doctor. I hope this doesn't read like an angry ex-patient. I just genuinely want my opinion out there"