American Metals Supply

"Plenty of room to maneuver and back into dock. Not quick at all for unloading. Should have taken 45 minutes to unload. Took over 1.5 hours to unload barely 1/4 full trailer."

"It was a easy job till you get verbally abused and talked down to like your a child by the supervisor one of the bosses took my rf gun and literally threw it on the ground then still expected me to work then get told to go home if you don’t wanna work overall I’ll give the professionalism a 0/10 now I see why they can’t keep drivers nobody wanna work for a company like that now a days"

"Wow!! Where do I begin, I had placed an order through this company back in early April. Or at least I thought I did. An email was sent, with no less than two phone calls to confirm everything. After calling a few weeks later to inquire the status of the special order items that were going to take a couple weeks, we were informed and discovered that half of the order was never placed by David. Once the second half of the order was finally submitted we sent an additional list of items, some specific sized duct boxes for plenums and returns. A picture was sent, with email dimensions and quantities. After three more days of back and forth, and multiple additional emails with quantities and sizes, they still ordered the wrong quantity of one return box size, and the wrong quantity of the second box with the dimensions incorrect. When this was pointed out to David, he told me, they misinterpreted, but because it was special order, I get to pay for their mistake. When questioned why the sizes and quantities were not confirmed by them prior to ordering, he stated they should have and would do that in the future, but that I am still responsible for the $250 worth of product I cant use, plus inconvenience of not having the right quantity of the one box they did finally get. Needless to say, the entire sales process is broken, and their customer service doesn't exist!! BUYER BEWARE!! We will be closing this account and moving our ductwork and sheet metal work to Whole Sheet Metal!! I suggest you do the same, or be prepared for a lot of headache, wasted time and money!!! I have never experienced anything like this with a supplier!!! ***UPDATE*** After all of that, the salesman David, sends me an email stating he ordered yet another set of boxes, that he or I cannot cancel and states, I will be responsible for those charges as well. So, now we are being asked to pay for more than $600 worth of material that is not right!!!"

"Went here looking for odd size vents and didn't have them but ended up going up to the next size. Lady at the front desk was very helpful and nice. I would come back to this place if I do another project like the one I'm doing now."