Advanced Automotive & Towing

"On vacation and my car overheated on Sunday morning (planned to leave the following Monday morning). Eventually I made it to the body shop parking lot and left a message on the answering machine because they were closed. I followed up Monday at 0800, right when they opened, talked to Pat and explained my situation. He called me back a little while later, explained what he thinks it would take to get me home ( Central Illinois about a 7 hour drive) safely and provided a reasonable quote for parts/service. He stayed in contact with me throughout the day and even admitted that he had accidentally ordered the wrong part and that ETA would be later in the day. I appreciate the honesty and the open communication! Car was finished after business hours, he called to ask if they could keep it overnight so they can test drive for a final inspection in the morning. At this point, I had already committed to staying an extra night so this didn't bother me. However, I'm sure if I needed to leave that night, he would have stayed later so that I could've picked up my car - he's just that type of person/business owner. When I checked out, there were a few more things that they saw needed some maintenance. If I lived in this area or had the time to stay longer, this is where I would have my car serviced. My experience supports what most of the other reviews mentioned. Good service, great communication, reasonable prices and overall great experience (considering the situation)."

"Being a mechanic daughter and working costumer service makes me have high expectations and let me tell you!!! The experience with them was just AWESOME. They are efficient. They contacted me right away. They had great customer service, great people and I definitely recommend this place as the were the ONLY ones in town willing to change my transmission filter. So I can reassure you over and over that they are THE BEST IN TOWN!!!"

"I was very impressed with the services provided. The crew was great with staying in touch with DX and estimates to fix my AC. Although I wasn’t able to approve the necessary repair for my van due to my own financial restraint, they were able to provide an alternative that could help me through the summer. They were very polite and professional and the repairs were very affordable. Highly recommend. My family and I will have them in mind first should our vehicle need anymore attention. We appreciate you all."

"So my wife and I were traveling to Branson and our suv broke down at the place we were staying. I spoke to Patrick from this shop and explained to him what I thought the issue could be. He said he would check on it when we towed the vehicle to the shop, and he immediately let us know what the issue seemed to be and that he could get it fixed that day. He kept us informed throughout the process and was able to save the rest of the vacation. The bill was extremely reasonable as well! If you need anything done car wise and this shop can do it.... I would recommend going here!"

"Had car trouble while on weekend trip. After getting new battery we discovered a alternator issue and sent to advanced auto. Owner checked it and said that he could fix it however said car would be ok rest of our trip. He was very honest and we enjoyed rest of trip. Made it home safe."