Fireplace & Bar-B-Q Center

"We purchased a big green egg many years ago at another store and were having trouble maintaining the temperature. Jonathan was extremely helpful and worked with us to get the problem solved. He said the egg should last for many years and that a new gasket and silicone around the bottom opening should do the trick. We also had a table that was is good shape but the casters had shifted and one was broken. He went out of his way to come up with a great solution and a fix that not only made it sturdier but was very economical. It is so great to deal with a business that has great customer service and takes the time to solve problems!! We have purchased 2 other grills in the past from this company over the years as well as accessories and always had great advice and serviceI I would highly recommend this company!! And as part of a service contract, Michael refinished the top of our big green egg grill table beautifully filling in a hole on the top"

"We ordered new fireplace doors from Fireplace & Bar-B-Q Center. They were very professional and gave helpful advice when we picked the style and design of our doors. When the doors arrived, our installer arrived on time and did an excellent job. Love the new look and highly recommend Fireplace & Bar-B-Q Center!"

"Matt and Jonathan were very, very patient and helpful..I had a ventless fireplace log system installed in 2021 and had forgotten how to ignite the pilot, they took their time to politely walk me through the procedure… Their Service 3 years after the sale is the Gold Standard….I highly recommend Fireplace and Bar-B Que Center to anyone that appreciates Great Service, and Great Products at a reasonable Price !!! Joe Genovese Kansas City North"

"Let me just say these are nice people and that’s why we chose to do our business with them. Having said this we ordered our gas fireplace in August and just got it installed in November. So much trouble getting product and then getting things installed. They measured incorrectly and there was confusion on what logs I ordered, partly my fault since I didn’t check the portal of our receipt. I know for certain what I asked for and what was ordered differed but I won’t pay the restocking fee to get what I originally asked for. Just really disappointed."

"Go to Fireplace and Bbq to get all your questions answered! I decided on a ventless fireplace with an automatic controller for off and on. No more bending down to the floor to turn on the gas. Josh installed it. He is extremely fast…..45 min, tidy and knowledgeable. Answered all my questions! He’s great!"