24 Hour Fitness

"The manager, Daniel, has received prior complaints about Omelette’s (pronounced Om- Lay’s) racist and rude behavior. We are all aware of the history of slavery and racism in this country. Several weeks ago, Omelette (pronounced OM-lay) had the audacity to mimick cracking a whip at a black lady leaving the club at 9:58pm, boasting “I said I would get the ______ out.” Moments earlier, that night, Omelette (pronounced OM lay) made 9 announcements after 9pm and aggressively warned people to leave at 10. She policed the sauna and ladies locker rooms, and warned people they didn’t have time to shower after 9:30. GET YOUR STUFF AND GET OUT by 10. She then bragged to bystanders at the front desk and laughed about her egregious behavior. Daniel, the manager, was informed. Her behavior improved temporarily. Last night, 3/13/24, Omelette (pronounced OM-lay) made 13 announcements that the gym would be closing at 10. She entered the women’s locker rooms 7 times after 9:15 to warn people they didn’t have time to talk, stand around, or do anything else but shower, get their items, and get OUT BY 10. She even locked the doors early. My friend who is disabled was struggling in the locker room, and Omelette wouldn’t let me in to help her at 9:40. The club is closed! It was 9:40 and the doors were locked. I just needed to drop medicine off. After the gym closed a few of us met and talked about the little lady who was so shaken by her interaction with Omelette, that she dropped her shower caddy, then left crying because she didn’t think she had enough time to shower or the girl would be mad and yell again. And it was only 9:34 when Omelette yelled orders at her. She is practicing for the Navy at 24 Hour Fitness. Seriously, she was so mean, and there was clearly a language barrier, but Omelette was glad to break a few yolks. Omelette went in again and again and again and insisted it was not her problem if people weren’t showered and dressed because the club was closing and they were getting out at 10. They could dress in their cars in the parking lot. As one person did. Omelette was very condescending, and borderline predatory. Revisiting the ladies locker room every few minutes to stalk members and monitor activity is ludicrous behavior and can’t be part of the 24Hour Fitness employee training. Rudeness is insufferable. Racism is intolerable. This is an easy fix for a manager who wants eliminate hostility… Re-educate Re-train If necessary, release the repeat offender."

"This gym opens whenever they want a lot of times. The staff is friendly and personable though, just some lazy. The Steam Room, Dry Sauna and showers do not feel clean; Blackish mold has built up in many sections. The guy that cleans them is lazy and typically does a single pass thru wipe down. I’ve never seen a thorough scrub with soapy solution, I bet it’s mostly water. Please get professional cleaning."

"Facility is good and I like the national membership so I can go workout in other towns. The problem is that I have shown up to work out at this location on two separate occasions this month only to find people waiting in the parking lot because no employees were there to open the gym. Once I arrived at 6:40am, once was 6:50am when the gym was supposed to open at 6am. Others in the parking lot said this has happened more than twice. Everyone makes a mistake once in a while, but this pattern is just poor business."

"The cleanliness issue at 24hr fitness Is not as bad here as others I’ve been to. This is my normal club. The cleaning crew here does a great job, when they are given the hours to keep up on the cleaning. Today was a perfect example ie… the pictures of just the men’s room. The other issue is they are always out of soap in the showers. I don’t know if it’s a corporate standard order or the club manager, but it gets frustrating when you have to look for the stall that has soap."

"I’ve been going here for 3 months at the time of writing this. This Is the first gym I’ve been to. The staff are nice, there is a variety of machines and there is even a pool! There is a protein shop too."