U-Pack

"My recent experience with U-Pack could not have been better. From initial contact on pricing, availabilty and the many other questions I needed answers to before making my decision, to scheduling the drop-off date, to regular confirmations during that 6-week window, to contact from the delivery operator/truck driver the morning of, to them placiung it precisely when I needed it for ease of filling, to having the filled container picked-up and then scheduling the final delivery some 2,750 miles away was as professional and friendly and exactly as promised as one could hope for. And everything inside, including countles fragile pieces of art and furniture arrived exactly as I packed them. Full, honest disclose here - I've been buying and selling, packing and shipping "stuff" for almost 45 years around the world. A rare experience in this day of many companies over-promising and under-delivering nearly everything. And to top all that off, their rates for services and the optional insurance were the best I could find. Highly recommend this company, their services and their people."

"Every step of the process went smoothly and the customer service was helpful and answered all the questions. I hope I don't have to move across the country again but if I do I would go with u-pack again. I checked around and their pricing is on point. I especially appreciated being able to check the status of my quote / order online. Two relocation cubes were the best size / solution to move the contents of our 3 bedroom home. We have less stuff than most people so it was hard to know if this would be enough room, but it fit the majority of our belongings. We were able to leave what didn't fit with neighbors/friends."

"I had a great experience during my cross-country move using UPack. They were on time with the trailer drop off, pick up, and delivery. Wonderful customer service! And, I appreciated being able to track my move online, in real time. The service was affordable, especially when compared to the "professional movers" I used in the past."

"When PODS cancelled my delivery the day the POD was supposed to be delivered and reschedule for 2 weeks later, I had to scramble to find a solution. I went with U-Pack and I'm so glad I did. They got me a truck with one day notice and helped me pull off my cross-country move. Everyone involved was super helpful, professional, and very easy to work with."

"Totally pleased with my U-Pack experience. I was moving belongings of my deceased brother to my living brother across country (Oregon to Massachusetts). I originally signed up for a POD, but I was nervous because my brother was an artist and we were transferring a lot of paintings/artwork of my brothers and I didn't feel comfortable using PODS especially after our record busting 116 degree temperatures. I found U-Pack and decided it was a much safer way to go for weather and safety as well as it was less expensive. I signed up for 7' of a trailer and in the end only used 5' and was only charged for that. I live in the city so securing a spot for the trailer was complicate, but my neighbors were most helpful. At the other end, my brother lives up a long gravel driveway and we were worried about getting the truck parked since it could not be parked on his paved country street. We were hoping they would park it on the gravel just as far as they could to not block the sidewalk. We had a less desirable plan B - an apartment parking lot down the street. When the driver arrived, he not only put it on the gravel driveway which they clearly state they will not do, but he parked it all the way up his driveway by his house! And then the driver estimated it would not take long to unload so he got approval from dispatch to wait while my brother recruited his roofers to help unload the contents in 15 minutes and then the driver took the trailer away. I could not have been more relieved that we didn't have to go to plan B. U-Pack was always very friendly, clear, and accommodating. I tried, unsuccessfully to talk to my first U-Pack consultant because he was so helpful, but each and everyone was just as friendly and helpful after that. The ABF dispatch was also very friendly and helpful, as well as the drivers on each end. I can't say enough for them and would not hesitate to call them again. I will definitely be recommending them."