Salem Audiology Clinic

"Excellent service. The staff are very professional, very knowledgeable, and they listen and pay attention to the patient's needs. I will definitely go back."

"I am a first time hearing aid wearer who decided to treat my hearing loss. I had difficulty finding a qualified provider in my area and had problems setting up an appointment. I could not find consistent contact with anyone in the four offices I contacted . I was impressed with the difference in service with Dr. Frink. He is experienced and knowledgeable and his staff is courteous and understanding. Dr. Frink is patient and i feel I received personal attention. He was clear and concise and answered my many, many questions. I did not feel pressured to make an immediate decision or to purchase more than my projected budget. I had an amazing experience overall."

"I've been with them for nearly 20 years, now on my third pair of hearing aids. I've found them to be professional, honest, free with advice, easy to get an appointment, and never pushy to sell the most expensive product. My impression is that they truly care about their customers not how to best empty their pockets. Scot is especially good. They also run free classes on various hearing issues for customers. I can drop in any time to have the aids cleaned and usually within a day or two have them adjusted. Two thumbs up!"

"The staff of Salem Audiology are very friendly, helpful, professional, respectful, and go out of there way to meet the customers needs. I have had two situations where Scott Frink, owner, has gone out of his way to work out issues. The first situation was when I bought my current hearing aid’s and my insurance would not cover them at the level they said they would. Mr. Frink ended up giving me a very good deal on the hearing aid’s and probably took a loss on them. The second time was I showed up 30 minutes late for an appointment to have my hearing rechecked and aid’s adjusted because I wrote down the appointment time down incorrectly. Mr. Frink still fit me into his schedule and was able to complete the hearing screening. Overall, I highly recommend Salem Audiology for your hearing needs. Thanks, Randi Labrousse"

"I didn't think I needed hearing aids - I was just along as friend support; but while there, I went ahead and had my hearing tested. To my surprise, I learned my hearing was impaired. Most people my age, 62, have some degree of hearing loss. The service experienced at Salem Audiology was top notch; the information provided was clearly explained and the improvement in my quality of life - priceless! The team is kind, knowledgeable and easy-going. Never did I feel pressured to buy anything. In fact, I felt so comfortable with the experience that I left feeling that I made a well informed decision and I'm delighted with my purchase. I would highly recommend everyone get their hearing checked, and I would highly recommend Salem Audiology as the place to go. At Salem Audiology you'll be treated with respect and honesty throughout your visit."