Lancaster Family Health Center at Beverly 3896 Beverly Avenue Northeast, Salem, OR 97305

"The staff is friendly and efficient. The wait was only 5 minutes after check in. McKenna Chandler was excellent. She was thorough and listened well to me."

"I have written a lot of reviews for this place . The reasons for that is in the past when I wrote a review I did not think it would matter but I hoped people would read them and hear the pros and the cons . It is easy to write something fueled by emotion but that served no purpose. I have been seen by multiple providers here some good, and some all right but when I was introduced to Alexandra Sebela I was taken back. She will listen to you and is willing to put in the work to assist you but at the same time if you come to an inpass you can jave a conversation with her and find a common ground. I have been with Alexandra since my child was 4 he is 12 now and she has earned my respect. I trust her counsel and she is willing to help you as a person but also with your rights as a human. She has helped me more than any other PCP has in my 44 years of life. Not only with a quality of care that has made my life 1000 times better but won't B.S me when stuff is going to be hard, and I appreciate her for that. She is a true gem and I hope lancaster family health understands what an amazing PCP they jave in there Org. If she ever went anywhere else I would follow her because when I think of quality care, and quality of life I know Alexandra S will be in my corner. A little about myself ( Tourettes, PTSD, and a list of other issues ) she does care and is willing to put in the work for a person. Thank you Alexandra! You are amazing."

"Asking for long term prescriptions is always a problem. I can get 90 days of regularly taken RXs by going to mail order. I asked for 2 RXs to be done that way as it has been done in the past that way. I went to pharmacy today to get 1 I was notified was ready and I had 2 more that weren’t ready so I sat for 1 1/2 hours to get the 2 and they both were regular RXs I had from mail order with no copays and there I got 30 pills each! I paid more money and time if my ongoing request had just been honored! SO yes I’m a bit annoyed when each had been sent to mail order before!"

"I feel like one of those people that just don't get paid attention to so I suffer in pain barely get any help trying to get some kind of pain management going on I have plenty of reasons on my record explaining why I need to be on pain meds I just got approved for 21 pills of Oxycodone they tell me I'm supposed to take it twice a day and taking it at least three to four times in the day cuz I hurt that bad because of the dose of your days and gave me only 5 mg even an hour or two after I take that my pain level is still about a six maybe a 7:00 depends if I go to the store some days I don't because my body hurts especially my foot so I don't know what we can do about an increase or being acknowledged that I got to take them more than twice a day try to explain that to the doctors and it feels like I'm just being ignored then if I get mad I get nothing because I'm rude it's only a one-way I have a two-way situation I'd appreciate if I can get some more acknowledgment with what's going on with me"

"I get great service here. The staff make me feel respected and cared about. I love the provider I was recently assigned. Her name is Constance Barthel. Unfortunately she's only a temp here. A positive experience."