West Salem Clinic 1233 Edgewater Street Northwest, Salem, OR 97304

"My third time calling this location and omg they are so annoying. One time they hanged up on me. The way they are talking to you makes you do not want to go to this clinic. They sound like they hate their job and don’t what to help! Man if you do not like to talk to people just find yourself another job! Zero star"

"This is from someone who is pretty much forced to go here because i need the mental health services so I’m forced to go to their drs as well.If you have serious chronic health issues I would think twice about going here as you just feel like a another patient and are not treated respectfully.It literally feels like they aren’t aware of the history of your treatment and have little concern for the long term treatment.they recently changed a dosage of my medication without even telling me,what a joke! A practitioner here complained about having to fill out fmla paperwork for a serious injuries.their first line of treatment is to push you into physical therapy instead of giving consideration to takin you away from the job that is causing you the pain.Most of the time they are so booked up your not going to see your practitioner anyway because they send you to quick care.Just do your research if you want to quality care and you have chronic issues you might consider going elsewhere."

"My experiences have always been great! Have had the blessings of caring doctors and staff! Been a patient for over 3 decades and have always had great care! I absolutely love my doctor and she knows it!!!! ☺️"

"Wowzer, I started going to West Salem clinic about 7 years ago. I moved out of the area for 1 year and then I came back to West Salem clinic. For the last 3 years I tried to get the care I needed and I was straight up lied to. I feel like I just advocated for myself into the black void for the last 3 years. I was super patient with West Salem clinic during the construction and covid but I just can't do it anymore I'm going to move on to some places else. I think West Salem clinic needs to be investigated"

"While my doctor and team have taken excellent care of me, my boyfriend’s care team not only has refused to treat his anxiety multiple times, but took him off much needed medications without any comparable replacements. Not only had I requested to complain about his psychiatrist once before, and the clinic NEVER called me back about it, but I put in a physical complaint and haven’t been contacted about it either. This clinic needs to hire doctors, psychiatrists, etc who are ALL following the same standards of care and lack bias in their treatments. I’m incredibly sick of people not listening at this clinic, and APPARENTLY many others are as well."