NW Primary Care - Milwaukie Clinic

"Today my grandma had an appointment and we were already just one minute late and calling to let them know, and the lady said that they could not see her because she was going to be technically three minutes late by the time we got there. I let the front desk lady know that my grandma was peeing blood and she still said we needed to reschedule, talk about patient care . When the front desk tried to transfer me to a nurse twice it keep getting disconnected.."

"My doctor, Dr. Barry Davis, is terrific. He listens carefully and makes helpful suggestions. The staff at the Happy Valley location have also been polite and helpful. I have a complaint about the IT staff specifically. I had to update my cell phone number and I did that so that my contact details were correct. When I tried to log in to access my medical records, the verification code was sent to my former telephone number. I have left three messages about this in the last three days but nobody from IT has returned my call. This is so frustrating."

"Had a similar experience to several here. They are SO hard to get in contact with via phone, offer NO email address to communicate with them through, and appear to overcharge for service. I received a $450 bill for a 15 minute meet-and-greet with Dr. Rhodes - absurd. Dr. Rhodes is a nice doc and thoughtful, but I can't recommend this outfit."

"I love this office! I see Dr. Jennifer Herber and have been for years, she is amazing. She truly cares about my health and we are always on the same page. Her medical assistants have always been great too and made me feel comfortable. The office has good hours, easy to communicate using the patient portal, great parking lot, and great location for me. They seem to take almost all insurances. If this location doesn't have a same day appointment which is rare, I can find another location that is pretty close like Happy Valley, Oregon City, or the other Milwaukie location."

"Normally I love this clinic but I wouldn’t go here for birth control. The Dr for this is very nice and very well informed however schedules are hard to keep. She canceled the appointment on the day of 3 times in a row. Each time it took an extra month of waiting after already needing to wait 2 months. Because of this, my form of birth control expired even tho I planned the replacement consultation 6 months in advance. While the birth control expiring was by no fault of my own I don’t blame her too hard and understand the need to take time off. I sincerely hope our repeatedly canceled appointments were a fluke but I can’t continue to have faith in her appointments. She is very good at her job but unfortunately I can’t go through this constant mental prep work only for the rug to be pulled out from under me. Love her to pieces but planned parenthood offers better and more prompt care for the same birth control procedure."