Walgreens Pharmacy

"Walgreens sent me a letter weeks ago saying they had all my prescription information from buying out Bi-Mart. I called them yesterday and after a long time on hold, l spoke to someone in pharmacy, they told me they didn't have my records.Today l called the doctors office and asked them to send my records to Walgreens on River Road, l waited about two hour and then called Walgreens, they put me on hold for 30 minutes , l was down to one caller ahead of me then a click and instead of a person on the other end, there was a disconnect, l called them again this time the wait was an hour, someone picked up and l told them they should have received a call from my doctor's office early today regarding my diabetes medication information. l gave her my name, date of birth and the diabetes medication l needed, l preceeded to explain that l only had two day left of meds and that Walgreens had written me weeks ago to inform me they had my medical records. l told her l had called yesterday and was told they did not have my records and l told her that earlier today l called my doctor's office and asked to send my records over to Walgreens on River Road there was another disconnect (l think she hung up on me).I will never call Walgreens again,they are probably over worked under paid, under staffed and can't handle the volume of calls or all the complaints. Walgreens is not worth the wait, l will be going somewhere else to get my meds."

"They switched my prescription without telling me, when I told them I couldn’t use the generic brand they said that I NEEDED TO SPECIFY if I wanted name brand. They should had mentioned it to me when I was calling it in or even picking it up. I came to Walgreens because they had my medication in name brand unlike Fred Meyer. My prescription was written in as name brand for a reason and now I’m unable to get my medication because they made a stupid mistake. This place sucks and I won’t be coming back here."

"Just the worse Pharmacy experience, not that any pharmacy visit is great... But, Standing there in a line 20+ people long, and seeing 3 out of 4 people finally getting to the counter are then turned away (after several more minutes) due to prescription not being ready...and after hour+ spent standing in line being told the same, or 45min more... The Drive-through seems to move faster, but still... Inefficient and ineffective procedures and policies, and staff seem complacent...no surprise that customers eventually "lose it", they've tried my patience to the max on a few occasions! Ridiculously frustrating as a customer."

"Worst pharmacy experience I have ever encountered. Couldn't even correctly add my insurance and continued telling me I didn't have any. Even with the paperwork proof as well as my card they refused to call and verify,told me that isn't their job it's mine. I called to verify and yep nothing wrong on my end. Still refused since she stated they have other things to do. A month straight of being told we order Friday and it is on the order and to arrive Monday or Tuesday, but was never ordered by 3 different people. There is no accountability for their rudeness and lack of support. Will never come here again!"

"Not really Good as well because it happends always when i refill my medicine by internet and i have to pick it up they didn't have it ready and they always said that it's still in process You have to come personality and tell them because there not gonna call You, they are so irresponsible it's always a big line honestly i didn't recommend it You better go to another pharmacy because this pharmacy NOT. Usually, whenever I go to pick up my medicine, people are complaining because they are always very slow or they don't give them their medicine which is."