Salem Clinic

"If I could give the clinic a 0 I would. I go in to have my doctor sign papers ands that’s exactly what DIDNT happen. Ok so my appointment is 15 minutes and the doctor doesn’t have time to go through 6 sheets of paper work? So my insurance is suppose to pay for you to do nothing and waste my time?"

"If you want doctors to gaslight you about medical conditions you have already been diagnosed or treated you like you're out of your mind for being sick this is the place to go! I was diagnosed bi-polar without any psychological testing by a family medicine doctor. I've been tested and turns out I'm not bi polar just a victim of a bad diagnosis for no reason other than the lack of care for me. After that interaction, I was told if i didn't want migraines then I wouldn't since its all in my head. When I asked for a referral for a renal specialist I was told no that my new(ish) primary who had no idea about my kidney disease when we first spoke about it, he refuses because he wants to see me instead. The guy who had no idea about my kidney disease wants to be the one to care for me while I'm having issues with my kidneys? I feel like this is where people go to slowly die from horrible care."

"I recently took my 15-year-old son in Because his throat was hurting And he was having a hard time swallowing and felt like his tonsils were swollen. Dr. Terry treated us very poorly. She asked us if we had any sick people in the family I tried describing that we had all been sick over the last 2 months and that myself and my son had both had antibiotics earlier around the end of November and seemed to get better. But I think she took this as we were in her office to get her to prescribe antibiotics because her whole Attitude changed, and she treated us miserably. She Ask me what kind of lab test I would like to have done as if I’m a doctor. She barely looked in his throat, barely listened to him describe symptoms and said she doesn’t see anything wrong. And told us to get a strep test and that was it. We left feeling like the visit was worthless and we were treated terribly not just by her. I have been in this urgent care before and seen in a male Doctor Who was awesome. It was very nice and actually listened and made us feel like we were people so not all of them are bad."

"I hurt my knee a little over two months ago and I was hoping to get some answers on what I did. The doctor who saw me wiggled it around a bit, asked me to walk around (there is no space to walk around in a small office) gave me a useless brace for it, prescribed me medication, and referred me to physical therapy. He told me straight up that knee injuries are complicated and he didn’t know what was wrong so they would figure it out in PT. I have tried to change my referral to PT Northwest, and the doctor is refusing to sign off on it since it is not connected to Salem Clinic. I have been walking around for TWO MONTHS on an injured knee. I have called twice a week every week asking for my referral status and they strung me along each time. After getting off the phone today, they said that there is not much they can do since the doctor won’t sign it and to go somewhere else. Do not ever go here. They will not take care of you."

"I called prior to scheduling an appointment and was told to come in to potentially snag a canceled appointment which I was successfully able to do. But, when I came for my scheduled appointment I was denied services because my insurance couldn't be found and I didn't have $400+ in my bank account for a "deposit"! The lady was extremely rude and inconsiderate!!"