7-Eleven

"Came In 930pm 3/12/24 to pump gas and accidentally press the receipt return button & the pump said head to cashier for my receipt. There was 3 customers in the store and I was the only car at the pump. When it was my turn I ask for my receipt. The night shift employee ask me what pump I was on. I was unfamiliar with pumps, so I ask her if she could get up from a small step ladder she was sitting on to check and help me. She replied no it’s not my responsibility to check for you! I told ma’am I’m the only one at the pump. Can you please get up and check. She refuse to stand up assist me. So I went to the pump got the number. Came back in told her the pump number. Then ask me how much did I pay for. I said all you ask for was the pump number. At this point I didn’t remember how much I payed for. I responded with its pump one, isn’t it on the the syststem, you didn’t tell me I needed that information also. I didn’t want to go outside twice. She was rude both time I came I in. I didn’t want deal with her the 3rd time. I just wanted my receipt so can go. There a lil more to story but ima go see the supervisor in the morning to make a formal complaint. She denied service to a paying customer refuse to help me check pump number, suggested it’s my responsibility to know what pump I’m on, accused me on being on something, assuming I was drugs. Refuse to give me the store number, her supervisor name, told me I should leave the store denied service from the get go. She claimed I was rude and was denying me service. Replied there cameras everywhere, you couldn’t get of the step ladder to assist me properly. I didn’t ask her to go outside. Just to stand and help figure what pump I was. Refuse to stand & double check for me. Just overall unprofessional. Don’t recommend going there when this cashier presents. It’s not her responsibility to help the customer if he’s not from the area or a paying customer. Rude"

"This store is not far from my work and I was excited to have another convenience store nearby and easy to get to on my way home. I have stopped by often, but refuse to do so any longer. This is by far the worst 7-Eleven I have been to. Nothing is ever stocked and the service workers clearly do not care about anything. Of all the times I have stopped by the only time I left and was not p****ed off was recently when i bought some sunglasses. The employee told me they had a warranty and I could just exchange them if anything happened. So of course they broke within two months. When I went to exchange them the staff was rude and acted like I did not know what I was talking about. They stated that they did not allow exchanges on outside merchandise despite them being 7-11 branded glasses. I could list out all sorts of other concerns, but will just say save your time and go somewhere else, they probably won't have what you need and won't help you either way."

"This 7-11 is not full service! I needed gas at midnight. I waited by the gas pump while the employee smoked outside. Since he wasn’t coming to help I went inside and I asked if anyone was working the pump. The two guys gave me a blank stare behind the counter and said how much do you want? They charged my card and then they didn’t move a muscle so I said are you going to come out and fill my tank? He said you can do it. I asked him isn’t that your job and he said no. He said If you need help we can do it. I have never experienced this in Oregon. From reading other reviews it seems this is a common occurrence. Won’t be coming here again if I can help it!"

"Apparently this has become the place to pump your own gas? I mean, I’m not afraid to do it. Everyone else in the world does. But why bother with the sign if nobody is gonna come out?"