Nails West

"I have given this place 3 tries and am just not impressed at this time. This pertains to pedicures only, as I don't get my fingernails done, being that they have such high reviews, I believe they may be amazing with these services, but at this point, I won't go back for a pedicure. I have had 3 separate nail techs perform a pedicure, the pros: the massages are great, the cons: they are rude, they don't smile, talk, say thank you, bark orders, slap your feet to get you to move VS using words, use cheap products, don't offer you anything to drink, to assist with setting up the massage chair and for such limited services are very expensive. On top of it, they appear to have attitude with people who have calluses. I am done, won't come back. I go to have pedicures to feel good, to pamper myself and every time I leave, I feel stressed and frustrated."

"I came in here on my birthday as a treat from my boyfriend. I’d never heard of this place before as I never go to get my nails done. My boyfriend chose it because it was close by and it looked nice. The lady who did my nails was very nice other than the fact that she consistently told me my feet were horrible (which they weren’t the greatest but nothing you want to hear) and did a nail polish I didn’t remotely ask for. I wanted pearly nails and picked a gorgeous colors, and she told me that it wouldn’t look good and that I needed gel nails. I just agreed with her seeing as though I know nothing about nails. She ended up doing a glitter nail on me with a white base. They were cute, but not at all what I wanted. On top of that, the glitter top cured yellow and when I questioned it there wasn’t much of an answer other than I can take it off. It doesn’t show up on camera very well, but there was definitely a yellow hue to it. I asked her if the yellow would fade and she said yes. Other than the fact that it wasn’t what I asked for.. the paint job was horrible. It looked very jagged and uneven. It’s been a week since I’ve been here. I got the gel nail polish as recommended by the stylist because it makes your nails “stronger,” and last “longer.” Well one week latter all the nail polish color started peeling off my nails in one single piece, on every finger. Like not chipping, put literally completely peeling off my finger. Almost as if it didn’t stick properly. I’ve never seen nail polish do that. I’ve bought dollar tree nail polish that’s lasted longer. Horrible. Not worth the price, not worth being made fun of, and not worth the paint job"

"Best pedicure I have had in Salem, and possibly ever! ANNA was fantastic, so personable and kind. She paid so much attention to the nails and feet, they feel and look so good!"

"Her experience at nails west was fantastic! Clean, relaxing, friendly, and top-notch treatments!"

"This place is great. Landon and Anna awesome! All of the staff are very professional and care about their customers. One time a nail of mine chipped two days after a manicure, and they fixed it for free - no questions asked."