Art McGhehey - State Farm Insurance Agent

"Emily was very knowledgeable about adding a new vehicle to my coverage and helpful with current auto discount programs. She responded to my emails very promptly and was friendly and competent. A very good experience with Emily and Art McGhehey Agency!"

"Like a bad neighbor; they'll kick you when you're down. TLDR: If you actually need to be covered for anything, this office will cancel your policy, making it harder and more expensive to get new insurance. I have been a loyal customer with this office since 2018. I've never missed a payment. I never so much as called the office. I just payed my bill every month trusting the agency would have my back when I needed it. My wife got into two car crashes within a year and a half. I got notified In October that my wife was too, "risky" to remain on the policy. I got a call today where they informed me that my policy was being canceled, too. They are keeping my home policy because it isn't as "risky." I asked who made this decision. They said it was the underwriting team and that they had no control. I asked to speak to the underwriter. They refused to give me their number. The office has a "Retention Specialist" who specializes in delivering cancelation notifications. So clearly this is a regular occurrence. I am appalled by the level of poorly veiled greed within this operation. Now I'm going to have to search for a different insurance company and deal with all that hassle/expense. Be warned: if you are not a profitable enough customer, this office will drop you when you need them most. Edit: I asked everyone in the organization to have Art call me. He never did. Now he writes some tone-deaf canned response for the algorithm."

"Workers are always kind and considerate, I've had service with them for the last 9 years and have never had any problems or questions they couldn't help me with."

"I have been very pleased with the service provided by Art's staff! He recently became my representative when my long-time agent retired, and while the change was hard for me to get used to, they have really come through for me. I recently had a claim for one of my cars, and Art's staff has been wonderful about walking me through the process and paperwork, making sure I didn't become "just a number" lost in a big company. Special thanks to Sara and Zack, although everyone in the office is super friendly and helpful!"

"Emily Valentine of State Farm was incredibly helpful! Thank you! I very much appreciate great customer service, especially these days when it seems to have gotten less important."