Walmart Auto Care Centers

"Great service and the technician that assisted me was amazing. Knowledgeable and personable. Genuine great experience and much praise to the staff."

"We brought a flat tire in to these folks. We don't live in the area so we threw a dart and landed here. Sarah checked us in, Jessie was our technician. We had a low tire that we surely thought was going flat. They checked it out couldn't find any issues and made us feel comfortable about putting it back on the car after it was aired up. Have some issues with the lug nuts from a previous tire install and they were concerned about that and talk to through it and helped us figure out the best solution. The only downside was had they had for higher-quality tires we would have purchased those and had them installed them. But as it was for our particular vehicle the only had one economy set and we passed on that."

"The three men who approached my vehicle being towed in were condescending and rude, yelling (mostly because it was loud) at me when all it needed was an oil change. if they gave me the time to explain. then when I told them all what the issue was, they ignored me, looked under my hood, and began telling me exactly what I just said. I have to bring my male friends as accessories and tell them what to say so I'll be listened to. Maybe not everyone is confused and unsure what's going on with their car. I understand it's your profession, but at least give the respect of listening first. Even if you don't agree. That being said, it's the only place I haven't lost a vehicle to an oil change, so I keep going. But after last time, I think I'll find the room to do it myself."

"If I could give it zero, I would. Got a Noyle change. Got five minutes down the road on the same road leaking oil the entire way. Between the time they text me and said my service has started and the time they were done was a whole whopping 20 minutes. Even oil can Henry’s take longer than that to change oil. I was stuck with my kids until 10 o’clock and had to get towed because I had oil everywhere and didn’t know it, I tried to call a manager and because the auto center was closed. No one would help me not even offer to help with the towing or anything. I was on hold for three minutes and then I was hung up on. I called the Eugene Walmart and was told I’m sorry no manager here can help you. Not a single manager would even come to the phone. I will be back when they open at 7 AM and they will pay my tow bill. The labor I had to put into my car and the oil change that they obviously didn’t do correctly. This is the worst service ever had. I will never shop there again. I have pictures and videos as well. To say that I am upset is an understatement."

"Other than the fact that I didn't get all the information about what I was being charged for, the shop was great. The employees were very nice and answered any questions I had. They were done exactly when they said they would be."