Mitch Hanan - State Farm Insurance Agent 111 South 47th Street, Springfield, OR 97478

"Spoke with Ciera today & she was very helpful, patient & kind. Answered all my questions & gave me info for companies to do estimates & possible repairs. Thank you Ciera for all your help & helping ease my mind a bit."

"Just painlessly and so easily switched my auto insurance to State Farm with Abby who is AMAZING and an absolute joy to talk to! She knows the product inside and out and I understood everything we talked about and didn't feel like a remedial student lol. I can't wait to cancel my old insurance provider! Thank you Mitch Hanson State Farm!"

"Our agent Jeff has been a huge help for my spouse and I - making the process of switching from renters to homeowners insurance very easy. Jeff also remains super responsive to answer any questions about future vehicle purchases, and how they may impact our Insurance costs. Highly recommend!"

"I have been when Mitch since 2016, I added my son to policy which added several hundred dollars per month. Ontop of my rates already going up with no accidents and no violations. When I called in and said I received a better quote, JODI hung up on me. If this was one of my reps, fired immediately. This is how they value long term clients. I found much better customer service elsewhere with much cheaper rates. When your business is doing poorly the easy way to hit targets is to raise rates. The hard way is actually retaining customers and building on that foundation. Horrible customer service. Keep looking folks, and save yourself money and headaches."

"We had an incident with a blown tire and a not so helpful claims rep. Mitch went to work and called the claims manager who called me back and apologized for the experience I had with the rep and corrected the situation for us. Hands down super impressed!"