Del Taco

"I’ve been in Salem working on my Airbnb for the last 10 days. I don’t live anywhere near a Del taco, so I was excited to be close to one. I ordered three times on UberEats in the last 10 days. First time they forgot one of my tacos, and they gave no salsas or ketchup. OK maybe that’s just the way of the new age where you have to ask for it or they will not give it to you. Second time, I ordered two orders of fries, and a few other items, such as tacos, and a burrito. I requested the sauces in the app. You cannot request ketchup in the app. Once again, they did not give it to me. Third time, same thing and now also no limes in my fish or shrimp tacos, It’s pretty unbelievable. Is the corporation cracking down on the employees, are the employees incompetent, or are the employees that petty that they do not like their job or they do not like when Uber eats orders come in so they do the minimal amount possible and do petty things such as this? The first time, I didn’t care, mistakes happen, but 3 times? I’m done. I’m paying all these fees for delivery and also every item is marked up on these apps and can’t even bother to get fast food orders right."

"The card machine was down, that’s not their fault so I came back with cash but I ordered 2 beer battered fish tacos, they gave me shrimp. The burrito & rollers were fine but I ordered a popping strawberry drink with sprite and they gave me lemonade. Just poor listening and order taking, not the worst experience."

"Was told my order was just started when I got there. The store was disgusting, food on seats and floors not swept while the staff, one in particular, was actively on their phone watching videos instead of working. It was apparent the other employee was trying to work and get them to do their job. As a customer it's bad practice to hear an employees complaining about their jobs and the rest of the team, same employee that was slacking off. Bad vibes. Yuck... I won't be back! I feel bad for the other employees trying to work, this person should not be employed here."

"The asking price for the food is high in my opinion. My opinion is that Taco Bell is that it is tastier and has better pricing. 3 star review and will not make it a point to consistently come here."

"From the moment you step into Del Taco, the aroma of seasoned meats and freshly prepared Mexican fare is a promise of the delectable journey ahead. As a regular patron, I've come to cherish the Del Beef Burrito, a harmonious blend of savory beef and cheese wrapped in a warm tortilla, and the Grilled Chicken Tacos, which are a testament to simplicity and flavor done right. But what's a visit without indulging in a guilty pleasure? Their fries are the perfect crispy companion to the Mexican flavors—a match that's unexpectedly delightful. Yet, what truly sets Del Taco apart is the customer service. The staff here doesn't just serve food; they serve smiles, go the extra mile, and ensure each guest feels valued and satisfied. It's a refreshing experience that many establishments unfortunately overlook. However, there's an aspect that dims the bright light of this otherwise stellar experience. The interior tells a different story, one that speaks of wear and neglect. The tables and chairs show their age not like fine wine but like a forgotten chapter waiting to be rewritten. This local gem is in desperate need of interior renovation, an update that could match the high quality of its food and service. With a refreshed space, Del Taco could provide an experience that's top-notch across the board."