Panda Express

"I placed an order through Uber Eats for pickup tonight at this location. This one star rating is for the experience, not necessarily the food, although lukewarm food isn’t pleasant. I arrived and was welcomed, told them I was there for a pickup for Tyler. They told me my order wasn’t ready yet, despite the app telling me my order was ready for pickup 3 minutes prior to me walking in. I said ok and stood aside while other people placed their orders. They got a big line of people about 7 minutes after I entered the store. After 15 minutes waiting and watching other people place their orders I knew something was wrong. Another person who had ordered takeout showed up and got their order, but I still waited. Finally after nearly 20 minutes an employee asked for my name again, which I correct them. And the manager says over the crowd, “I’ve got it here.” It had been sitting on the counter the whole time as far as I could tell. In 20 minutes no one thought to ask me where did you order it from? What’s your name again? They didn’t check their pending takeout orders. And after finally realizing they had my order ready, they never apologized, they didn’t remake my to go order that had been cooling down this whole time. Nothing. I realize they got busy, but I was the only person in the restaurant for 7 minutes before someone else walked in. There’s a way in which to provide clear checks and balances so this type of thing doesn’t happen. If only someone had asked what I was waiting for after a few minutes I would’ve been on my way so easily. I likely will not be returning after this experience."

"I was eating dinner with my husband and found not one, but two hairs in my chicken. Is someone shedding back there???"

"Worst panda I’ve ever had. 2/3 cream cheese Rangoon’s had no cream cheese in them, the sauce tasted like ketchup, orange chicken was subpar, they had no chow mein left, and they forgot to give me silverware and a fortune cookie. All other panda locations I’ve been to were good, sad as a most recent experience."

"I love the food. The experience really depends on who is working. There’s one specific girl and two guys that are amazing. When I see them I always order family meals. Anyone else they don’t fill the food to the top of the container. The Keizer location is nicer, but it’s fast food. They do a great job considering it’s always busy for minimum wage. People are too hard on them. You guys do a really great job even in intense situations. I’ve seen a line out the door frequently. Anyone mad you don’t take orders until right at the last minute is crazy. Anyone that’s ever worked in food knows the half hour before you official close is closing time for most food places. Thanks for all you guys do!"

"The food was delicious and fresh. The portions were good sizes. I'm not sure why they started giving cold Madarin Teriyaki Sauce? I'd prefer to put warm or hot stuff on my food! Especially when they have it behind the counter. They use to give you a cup of hot Teriyaki sauce for your food."