Batteries Plus

"I rarely post reviews but if someone else can benefit from my experience, I will make an exception. Right after I had my cracked screen replaced, I started having problems with my phone. I spoke with the manager who was dismissive and did not even acknowledge that either the screen was defective or the tech incompetent. He offered to put the cracked screen back on and give me a refund. It seemed to me that there was a chance that it would damage the phone and an Apple tech agreed. When I suggested that I replace the screen and bring back the Batteries Plus screen and the protective cover (which had started to peel away), he resisted. I had to insist. When I brought the screen and the screen protector for a refund, the manager told me that the screen protector I returned was not what had been installed there and that I would only get a refund for the screen. It didn't make sense that the reputable phone repair company that replaced the Batteries Plus screen would give me someone else's protector. From beginning to end, this was a dreadful experience."

"Amazing customer service. Every single person that have helped me have been amazing! It is now my go to place. They have preplaced my car key battery, broken phone screen and lifetime watch battery replacement! Friendly, knowledgeable and quick service! This place MUST go for electronic problem and the very least, they recommend other places to go to !"

"I’m peeved! Brought my fob in for a battery replacement a little over 4 months ago. $15.99. Now getting low battery message so brought it back with my receipt and was told I purchased the “one time” replacement instead of the “lifetime “ replacement. My original battery lasted 4 years. I don’t care what I purchased, I should not have to replace it after 4 months. I told the sales person I’ll take my business elsewhere. His reply was “have a nice day.” My husband and I always try to shop local but sad to say they have lost my business."

"Had a great experience on a previous visit. This visit although I informed staff that I had just had surgery, they insisted that there would be a $20 charge to remove and replace my car battery. I was also told that the employee had "just watched a video" on how to replace my battery. After a bit of back and forth, my adrenaline was up and I yanked the battery out by myself. I had removed the cables already. It took me 3 seconds. After bringing out the new battery, again, the employee had been instructed by the manager not to install it. It took me less than a minute to drop it in, secure it and put the cables on. All over a charge of $20 because of the difficulty in replacing it. I have purchased several batteries here before but will be hard pressed to do so again."

"I have had my iphone fixed 2x by these guys! They are extremely knowledgeable and can do a turnaround in 1 day. I will definitely try them first for any screen repair and phone dysfunction- They are great!"