Willamette Dental Group - Tigard

"Did not feel heard about my concerns. I thought the pressure to pull my molar would break my jaw, was not told until after my tooth was out that they had to remove a portion of my jaw bone inorder to get my tooth out. I was sent home with one change out of gauze. When I could not get the bleeding under controlled I had to go through a call center and wait for hours before getting a call back. Willamette dental did oral surgery, refused to use gas or get me comfortable and did not send me home with proper supply's and did not supply me with their Tigard office phone number so I could call for concerns. I all ready had trust issues with dentist and now 0 trust with Tigard Willamette, and they said they were a speciality oral surgery? Very unprofessional experience. Please do your home work and do not settle."

"I came in for a crown replacement. Half way through the procedure, the scanner used to take pictures for the new crown stopped working. The doctor and assistants spent 45 minutes attempting to fix the problem without success. During that time, I began to addition pain since the medication was wearing off. They finally used an old method to get an imprint of my tooth, but the process was painful. At the end, I requested a refund of my $150 co-pay as an apology for the unnecessary pain and wasted time. They refused and instead issued a refund of $15 for the office visit. This was insulting and worse than if they'd refused to refund anything."

"Needed 2 extractions - not fun. But, my dentist & technician made the experience as comfortable as possible. They also answered all my questions thoroughly & kindly. I felt completly confident in their expertise."

"The only reason why I use Willamette Dental is because it was paid for by my job this year we have to pay extra to have the privilege of working with these people you cannot get an appointment more than 60 days out you cannot get an appointment because when you call back in for your 30- days to make an appointment that you need there's no more room to have an appointment made this creates excessive waiting between care which in turn causes extra wear. They have pamphlets all over their offices about the best care for your teeth and the best dental practices and yet they don't follow them themselves and they will not pay for anybody else to do the work. An example of this would be trying to get an implant for a missing tooth the insurance only covers $1,500 of the cost and pays nothing for the tooth that goes on to the implant because that's considered cosmetic. Overall the dentist say that they do the best with what is available from the company."

"Best dentist I've experienced. Very gentle with their work, did just what was needed and no more. Put me at ease as well, and you can tell that the team gets on well together."