MOD Pizza

"Unfortunately, we did not have a good visit here. When we entered the restaurant no one seemed eager to help us. We were not in a hurry, so we just waited until somebody was ready. An employee named Emily took our order and was very rude to me and my family. She was rolling her eyes the entire time and making off handed comments about the modifications we were requesting on our pizzas. On the last pizza we ordered, she threw a single pile of pepperoni on my pizza and shoved it off to the side, as if it was done. I asked, is that normal? She said yes and then proceeded to pull it back over reluctantly, and spread it around. She was in a bad place I guess. After we received our order, I asked the shift captain Alexis what her employee’s name was. She stated she was the shift captain and asked what the issue was. I explained what happened and asked if she would give me her employee’s name. She hesitated and I said, look if you don’t give me her name I’ll just put your name on the complaint instead. She told me it was Emily at that point. I’m not sure what the problem is in this store, but there’s a bad atmosphere and no one seems to want to be in the restaurant. After filing a complaint on the company’s website, I assume this is a systemic problem, since I didn’t receive feedback. I understand we all have good days and bad days, but we leave that at home when we are providing decent customer service. It’s disappointing to land on a place like this when my family decides to go out on a rare occasion to treat ourselves to a meal outside the house. I’m sorry to say, we won’t make the mistake of coming to mod pizza again."

"This was our first and last trip to a MOD pizza. The pizza is extremely underwhelming. The toppings are scant, the crust abysmally thin, and the sauces (especially on BBQ chicken) virtually non-existent. Besides being cracker thin, the pizza was baked within an inch of it's life, making the already too-thin crust rock hard. The service was unbelievably poor. There was one young lady who greeted us when we entered, and had very good customer service skills and was completing the tasks/orders quickly and efficiently. We unfortunately got the two early teen males who were so busy goofing around, talking/gossiping, and dropping food on the floor to even acknowledge our presence, much less take our order. When they finished the priority task they were working on (filling condiment cups with marinara sauce), they FINALLY asked "what do you want to order". Once they set about putting together the pizzas and cheese bread, it went relatively fast, but they clearly would have rather been elsewhere and certainly don't know how to prioritize tasks. While I understand how hard it is for companies to hire quality employees, keeping individuals around like this will just further hurt their business. We definitely have no desire to ever go back to any MOD pizza. There are many other options out there that are higher quality."

"It is very delicious pizza and very reasonable priced. I like bringing my grandkids here. We can all get our own pizzas with whatever toppings we choose. They do salads as well that look super delicious."

"This place makes a mean Pizza! I have never really been much of a artisan pizza person, always going for the traditional pizza joints, NY style quality and toppings. Or a simple Tombstone at home guy. But I was introduced to MOD a few years back and I get the craziest cravings for them all the time. The ability to choose the crust, and then the huge selection of sauces, cheeses, toppings and extras is Incredible. Two parts make this so good, if you want a bit more of something you can ask. If you want a simple pizza, create it. If you want the works, like my wife, then order it up!!! The oven temperature is hot, the crush is always perfectly crunchy and crisp. Nothing better then a the ideal crust consistency. Order ahead, online ordering and I store pick up is also a great way to go about filling that hunger. For me, the staff is always welcoming and make the choice selections easy and not awkward if you just don’t know what you want. They rock! P.S. try the Mikes Hot Honey on your pizza for an added kick when you pick it up at the counter."

"This place is amazing and I wish I knew about it sooner. Great tasting pizza and nice atmosphere. I got a classic pizza and some cinnamon bread with a large Coke for about $13 not a bad deal. Everyone is really nice and the food was amazing."