CVS Pharmacy

"If I can give this place no star if would, My 20 month old baby’s doctor prescribed her Hyosyne for her stomach and to help with diarrhea dosage suppose to be .5 ml due to her weight, instead they had on the instruction to take 2ml. If you looks up hyosyne it stated “children’s under 12 should take .75ml in 24hr. I didn’t have a clue so give my daughter as the instruction states 2ml twice daily. Giving an understand if it for an adult I would not be here writing this but this is a 20 month baby. Shame on everyone here at this pharmacy, my child is surfing from the symptom of too much dose of hyosyne. Tell me what would you do if this was your child!?!?"

"The pharmacy I give a B because they can be slow with getting ur medication ready.;Hire more help; drop ur prices ;in the store"

"Chelsea was great!!! She was so helpful explaining how I could use my CVS card for additional savings. She saved my $10 on the spot. Great job! She's a keeper!"

"Might be the worst CVS Pharmacy in the Golden Triangle, per customer experience and other CVS Pharmacy employee experience. Constantly having issue with them running out of my routine medication without warning. Instead of contacting other stores in the area and checking their inventory, they place an order for the medication with out calling the customer and informing them it may take 3-5 business days. That is a serious issues when it's a Thursday or Friday. This usually results in the customer waiting multiple days, if not a week, and potentially running out of medication. Depending on the medication and medical condition this can be extremely dangerous or even deadly. Once an order is placed on a prescription (meaning they don't have the medication in stock at that store), you are not able to have the prescription filled at other CVS stores untill they release it, even though it's all the same system, go figure. Calling them is a hit or miss. One day you may only hold for 5 min and another day you may hold for 45 min (not exaggerating). The pharmacy is poorly managed and looks to be under staffed. I suggest you find another CVS Pharmacy (old Kings Pharmacy in Port Arthur) or a completely different pharmacy all together (mom and pop place, Kroger, HEB, etc.) Edit: This is not a one time occurrence. In fact, it is the third time it has happened. Everyone makes mistakes, it's when you don't learn and improve from them that it becomes an issue."

"Always have my mom's medications messed up. Have given her the wrong medications on multiple occasions and even caused her to land in the Emergency room. Not to mention that they are unprofessional and just plain don't care. Avoid this Pharmacy at all costs!"