Best Western Plus Orange County
165 East Courtland Street, Vidor, TX 77662
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About the Business
Best Western Plus Orange County is a welcoming lodging institution located at 165 East Courtland Street in Vidor, Texas, United States. This cozy hotel offers comfortable accommodations and modern amenities to ensure a pleasant stay for guests. With its convenient location, guests can easily explore the attractions and activities in the area. Whether traveling for business or leisure, Best Western Plus Orange County provides a relaxing and enjoyable experience for all visitors.
Reviews
"My own experience was terrible. I walked in after booking online for the room. The pictures are outdated. My room had a broken picture in it good thing I didn’t have small children with me. There was a dead bug ( roach ) behind a piece of glass ( gross) the lady refused to call the manager after going back and forth I wanted a refund they are just out to take your money your comfort is not there concern at all. I refused to stay in a place like that. They said they would issue a refund but no refund was issued at all. But I don’t recommend staying there."
"Terrible customer service, asked for a the document for our service animal and it was sent multiple times with the employee actually typing the address on our phone himself and he gave us grief about it not showing up on his end. Also, charged us 150 bucks for us being there 4.5 hours when a full day was listed on their site for less than 100."
"Worst facilities, cleanliness and service I've ever seen at a best western or otherwise! If you're staying here, prepare to be very grossed out. We had to leave a few after checking in, everything stained, dirty and not working. Staff truly couldn't care less and no refund offered. Don't spend your money at Best Western, I don't know what happened to them. Holiday Inn Express Vidor is a much better value."
"Made a mistake in my reservation and staff suggested I simply pay for my room again and deal with the full cancelation fee. Some amount of compassion feels warranted in this industry but this place doesn't have it."
"I would… avoid staying here. It’s run down, not well cared for, and the staff don’t do much. Our bed sheets didn’t look clean, there was an inch wide crack between our door and the frame which let you easily see into the room, breakfast was kinda pathetic (they sent the breakfast person home at 7:30am so if you don’t get what she puts out at 6am it will all be gone when you get there and no one is refilling anything), the pool was GREEN, and over all the room just wasn’t very clean. Whoever the manager is doesn’t seem to have any business running a hotel and clearly has no passion for his job. This isn’t what I’d expect for over $100/night. It was more on par with $60 hotels I have stayed at. The owner is cheap. Do not say you offer breakfast if everything only gets filled once. The other people I saw in the dining area were audibly complaining about the absence of breakfast. We ended up going to"
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