Nailcessity Salon & Spa

"Absolutely loved it. They were very quick with their services"

"Absolutely love this salon. Friendly, professional staff that always does an incredible job on nails, pedicures & brows. I've been coming to Tweety for 20 years and can not recommend her & her sisters enough. You won't be disappointed!"

"Everything about this place is great. These girls are hard working and do their job extremely well. I have recommended them to multiple friends and family. Hands down the BEST salon"

"Just got my annual haircut here. I get so busy I hardly ever get my hair cut , but everytime I go... I always get complimented on the CUT of how my hair was done. I love it!! I always leave looking fabulous. Thanks Nailcessity!"

"My first and last visit and I'm sure they'll be elated, since the consensus was and I quote.. "I hope she doesn't come back." Stated in front of my daughter, after I exited, by one of the nail technicians. I was given a gift certificate from a colleague to use at this establishment which is the only reason I gave them my time. I have frequented several nail salons in and around New Orleans and have never been treated so rude like I was treated at NailCessity. I am thinking I wasn't the right race or color. Who knows. Anyway.. First off, I am a professional and have been for that last 25 years, therefore I am always cordial and friendly and I always conduct myself accordingly, in a public place. Those same standards of behavior were elicited from both myself and teenage daughter upon entering and exiting the salon. I was greeted poorly and told that there would be an hour wait as I watched other patrons come in after me and was told to pick their color and be seated. I did not read any signage stating by appointment only. After the 2nd lady walked in and was given immediate service I decide to call while sitting there to make an appointment and was told no appointment necessary and to come on in. After I made them realize that yes I was the person sitting at the door waiting, again I was told that there was an hour wait. So, I preceded to make an appointment for 1:30pm when I would return. Myself and daughter returned and services were rendered, I paid the balance difference with an added tip and exited. When I exited, I was not given a "thank you' or "come again" (terrible customer service). While my daughter sat waiting for her nails to be finished, 2 of the technicians began to talk and say negative remarks about me ("she was rude ", " she rolled her eyes at me", "how did she even find out about this place", "she paid with gift certificate" and the cherry on top.."well I hope she's doesn't come back) until they realized that my daughter was still in their facility. I did not do anything to be treated like this or deserved to be ridiculed. Thank you but no thanks. I will definitely be taking my business elsewhere as well as post this same review on any and every site I can. The treatment I received and daughter had to witness was neither provoked nor appreciated. And the 1 star was only given because I could not post without one, otherwise there would not be 1."