AutoZone Auto Parts 3949 Airline Drive, Metairie, LA 70001

"Walked in, instantly got help. Diagnosed my battery and checked me out. Rich was very helpful! Even with other customers in the store, the process was speedy, efficient, and the staff was nice, explained what I needed to know, didn’t put pressure on any crazy upsells (but did give solid recommendations for helpful accessories). One of the best experiences for this kind of thing I’ve had living around New Orleans."

"No female should be working here !! I went here for a battery terminal at night time the last time I came here the man changed it for me without a problem the employe was nasty towards me all I ask her was a man there to change it for me she lied and said they don’t do that made me didn’t want shop there at all don’t want work stay home"

"I came in to get my battery tested/replaced and Rich was the gentleman that helped me. Excellent customer service skills and he was very knowledgeable. Couldn’t have asked for a better and quicker experience."

"It actually started out as great experience. I’m not a car person so I ask a lot of questions. I needed an air filter and Freon. The first guy was extremely accommodating. He explained everything and showed me how to do everything. When I was done putting the Freon in, I couldn’t tell if it was empty so I asked the young man behind the counter if it sounded empty. He said yeah without holding it or listening to it. I then stated ok you didn’t even try to see or here, but thanks anyway. He thought this was funny and began to laugh. This is exactly why people who aren’t familiar with cars are intimidated by places like this. Making someone feel dumb for asking a question is not how you get repeat customers."

"I love this location! Very professional and always very helpful. I love that they honor the battery warranty. This was the second time in the past years that my battery had gone bad. They replaced it with no questions asked & no cost!"