The Home Depot

"My grandpa raves about the customer service that he received when he walked into the Home Depot. He said Miss Trina said good morning to him and asked if she could help him, he thought that she was the most wonderful person in the world because she walked him to the item, then walked to the checkout and made sure he received his military discount. I would like to thank Miss Trina."

"Kim K. I'm the flooring department assisted me with selecting the best flooring for my project. Kim displayed excellent customer service and professionalism! I highly recommend her expertise. Thank you Kim K"

"Wished I had seen the previous reviews from other buyers… but, I also became a victim of the scam Home Depot is nowadays, regarding delivery of appliances. Took off Friday for a delivery that never arrived, didn’t get a call or any sort of notification of cancellation of delivery. We called at 7pm, and they said it appeared the truck was doing deliveries until 9pm… nothing. Then, called back at 8pm, and were told we were rescheduled for Monday, because the trucks for Sat were already loaded, to call Sunday for info on Monday’s delivery time block. Called Sunday, and then they said the warehouse in Larose is closed on Sunday, so they don't know if the stuff is actually loaded on the trucks for Monday. And that next available delivery date is at least for next week; obviously with no guarantee of the delivery happening at any point, or even a refund of the delivery fee, since it is an inconvenience now that a day off work was wasted, and potentially a second day wasted too. Monday’s story: the warehouse just got the appliances delivered… so, they had ghost washer and dryer in the Friday truck ??? DO NOT BUY APPLIANCE FROM HOME DEPOT, and definitely DO NOT FALL FOR THE FAILURE OF DELIVERY SYSTEM."

"I purchased a LG washer , and told me it was going to be delivered on January 18 from 7 to 9 pm , At 5 pm call them and they told me it was on the way , great I said , 7 pm I called them and said the washer never got put on the truck!? So I call Home Depot the next day ! To see what happened, they told me is a third party thing , your getting your washer until the 28 so I cancel the order!!"

"This morning Lynn Parfait was very gracious and knowledgeable helping me choose the materials I needed. He was very patient with me. Java Lacy was also very helpful with our order issues. This afternoon, Rae Thibodaux was also very gracious in trying to help me with our delivery issues. She spent much time helping me solve our issues. I thank all three very kindly!"