Panera Bread

"Disappointed they stopped giving customers lemons lol. I'm paying $3 for a bagel then another $2 for a tiny cream cheese! Who's making the decisions here? Also, please bleach the ice dispenser --'plastic shoots. On multiple stores on several occasions, I've found mold caked on there."

"My daughter and I went to this location and had an excellent experience. Deja was so friendly and helpful when she took our order. We dined in and during our meal Deja even came to check on us and see if we needed anything. That was above and beyond in my eyes. She was very friendly and is an asset to Panera: it definitely made our first time them memorable and we will be back!!!!"

"As a regular customer of Panera Bread in Baton Rouge, I am compelled to address a deeply alarming experience that raises serious health concerns. During my recent visit for weekly bagels, I discovered the cream cheese provided was not just expired, but a shocking 20 days past its expiration date. This egregious oversight in food safety standards is not only unprofessional but poses a significant health risk to customers. The taste of the bagel was noticeably off, leading me to inspect the cream cheese and uncover the expired date. Such negligence at a well-known establishment like Panera Bread is deeply troubling and unacceptable. The situation was further exacerbated by the store management's response. Upon reporting this critical food safety issue, the manager's solution was to offer another expired cream cheese, revealing that the entire refrigerator stock was expired. This response is not only inadequate but also demonstrates a concerning lack of competence and professionalism in handling such serious issues. It's not merely about replacing an expired item; it's about the potential health risks and the need for immediate, corrective action. I am currently feeling unwell and will be consulting a doctor, which underscores the severity of this situation. This incident at Panera Bread not only breaches basic food safety protocols but also raises substantial legal concerns under food safety and consumer protection laws. The fact that an entire refrigerator was stocked with expired food indicates a systemic problem that could have severe legal implications. I urge Panera Bread to take immediate action to rectify these issues, starting with comprehensive staff retraining and stringent checks on their food products. Ensuring the freshness and safety of food served is a fundamental responsibility, and customers' health and safety should never be compromised. This incident should serve as a wake-up call for the management at the Baton Rouge location to uphold the standards expected of a reputed food establishment. #panerabread #panera"

"My husband & I just left the Panera Restaurant in Baton Rouge & I am so disappointed. The restaurant was so gross. I had to clean a table for us to sit at. There were dishes & food all over the unoccupied tables. I did the pick 2 soup & sandwich. The soup was warm at best & the piece of bread they gave me with it was stale & hard. The sandwich was not great but ok. This meal cost us $38 and we threw 1/2 of it away. Will not be going back."

"Good experience that is as expected. Less bags of items like scones available since pandemic. Good drink options with charged lemonade options, unlimited sips club is something I joined but may or may not continue after 2 first months free."