Walmart Auto Care Centers

"I was unable to get service here because their machine had no guard. So if you have custom rims this is not where you want to go. They guy that helped me was nice and pleasant though."

"This place is horrible and they are rude and unprofessional. If they work as much as they talk and play they could get work done. They changed my tire and broke 2 lug nuts and never said a word. The next day i noticed my tire wobbling. I spoke to manager and she gave me a bs story about how it was my fault. I corrected her asap then she apologized amd offered me a free tire! Go elsewhere"

"I have been going to this Walmart to get my oil changed since moving to Ruston but will not be back after today. Every time I've gone in I've gotten their cheapest oil change which is a pit crew. Today without telling me they decided that they were going to give me a standard oil change and charge me for this when I did not ask for a standard. Livid I went ahead and paid for it and would return with receipts from previous visits and to speak with a manger. I had already waited an hour at this point. I happened to have receipts from previous visits in my car and took them in and asked to speak with a manger. While waiting for a manager, another employee sat there and tried to tell me that one of the technicians told her thats what I requested. It was not what I requested and he wouldn't even be the one to know what I requested because it was not him who I had talked to. The store managers solution was to instead of giving me a refund for charging me for something I didn't request or ask for, was to bring my car back in and waste more time for them to "re-do" my oil change. Yeah no thanks, I just won't be back."

"I read these reviews before going and thought I could have a better experience, but I was wrong. Employees yelling as their way of talking to a customer as I observed. I had a tire they repaired that kept going flat still, but they said they couldn't find anything wrong with it and then it stayed inflated after putting it back on (strange). Then two other employees sitting beside the door smoking as customers were not being acknowledged. This Walmart would like everyone to carry their business elsewhere apparently. Hopefully some others will have a better experience and leave a good rating. My 2-stars was for completing the job as I paid for even if a second trip was necessary."

"I was getting ready to take a trip to Kentucky. I went to get my oil changed. I had 8 cars ahead me of. They told me it would be about a 30-45 minute wait. I was fine with that. About 10 minutes later they called me back and told me where ever I had my oil changed last time they put an oversized oil plug in and they were not able to change my oil. So I took it back to where I had it done the last time. Explained to them what Walmart had told me. They said they'd look at it and let me know. About 20 minutes later they told me my oil plug was in fact NOT oversized. The fact that I was told 30-45 minute wait at Walmart and 10 minutes later they called me back to explain this makes me believe they just did not want to do work. I will not be back."