Aaron's

"I leased a washer and dryer from the Aaron's in Marshall. When the last payment was listed, it said 69.13 in January. I made the payment and two weeks later, I received a call from them to say I owe 3.76. I asked where did that fee come from, they claimed it was the payout fee. I have Never dealt with so many unprofessional and petty people in business. Please Pass By this store and find another option"

"First of all each time I have gone in this place, my wait ti e have been longer than 30 minutes. So at first I had started a lease for a gift. That process was okay. So a couple of days after I saw a dresser on line that was on clearance. So when they called me telling me a higher price, I corrected them. When I went up there to try and straighten things out, the manager insisted that I pay regular price for something that was on clearance. She insisted that I signed a contract stating the higher price. When I ask her to see the contract, she pulls out a form that I signed for the delivery. At that point she probably realized that they neglected to do a contract, but she still insisted it was my fault. And that I pay full price. She even told me that I needed to read before I sign. She was supposed to straighten this out last week, but here it is a week later and one of the associates still calls telling me to come pay $40. I have dealt with this particular store in the past, before they hired these new people, but after I pay this bill in full, I WILL NOT BE LEASING ANYTHING ELSE, AND YOU CAN BEST BELIEVE THAT. A bu ch of unprofessional people working up there. The only thing that went smoothly was the delivery. And ironically, they are the only black people up there"

"Ms. Dawn and Ms. Cheyenne are very knowledgeable and kind. I came in the store not sure and left satisfied! They helped me find a lovely piece of furniture and made sure the paperwork was explained in its entirety! I’ve been in that particular Aarons awhile ago and was not pleased. These two Ladies have changed my whole perspective! I will definitely be doing more business with this store! Thank you!"

"I do not recommend buying anything from the Aaron’s in Marshall, TX. They are selling furniture with bedbugs to customers. They won’t give me my money back, and the store manager wouldn’t give me the number to the regional manager. So if you are thinking about buying anything from them I highly recommend that you don’t."

"Called for a tv bundle and lady emails me form to full out. I call her back and she says yes let me check inventory and ill call you back. Three hrs later she calls and says yes i have what ya need but store is closing soon and we will have to finish tomorrow with transaction. Its well into the next day still no call and when i call they say she is busy. Is one person the only one that can help or what. Also im a supervisor at a large manufacturing facility and it dont take me three hrs to know if i have a part why would it take her that long. I believe these people are lazy and someone in charge of the employees at Marshall Texas store should get off their rump and do something"