Zales

"We had what was probably my favorite Zales experience today. We went in to get a new watch to wear on our Holiday trip and saw on the . Zales website that they had the “Tiffany Blue” Citizen Tsuyosa in stock. We walked in and we’re immediately welcomed by Beth, who helped make this purchase into an extremely fun experience. After second guessing my decision and trying on a few other options I settled on the Tsuyosa. Beth chatted with us as she went to work sizing, setting, and boxing my newest timepiece. All said, we had a fantastic time with Beth and are very happy with our purchase. It reminded us of the experiences we thought were lost to time and will be back. Thanks! Initial impressions of the Citizen Tsuyosa: I’m very impressed. I normally lean towards the larger divers (Citizen Promasters and Tissot Seastar 1000 in the 43-44mm range). The Tsuyosa is a 40mm case that is nice on wrist and shows like a much larger case. The clasp is the weakest part of the Tsuyosa experience and I can deal with that. Great value and nice finishes. I’m very happy."

"I visited the Tacoma mall location and was helped by Nita Prasad. She was such an amazing person. She took her time to answer all my questions and helped me pick out the perfect gift for my wife. My wife has been going through a medical struggle recently and it was very important to find the right piece to put a smile on her face after dealing with her recovery due to this health issue. Nita provided me with exceptional service and made me feel welcomed. She even went out of her way to make a phone call to correct a mistake I made while applying for financing. She worked it out over the phone, on the spot. Its rare to find that kind of treatment these days and I really appreciate that. Thank you Nita and the other sales associates and general manager for the excellent customer service. It was a pleasure visiting this location today and finding a beautiful piece of jewelry for my wife. Im sure she will love it! Im so excited and can't wait to see her face on Christmas! I look forward to coming back to this store for future purchases. Thank you. A. Bell"

"When I arrived they welcomed me with open arms. Made me feel comfortable on my first purchase. Taken an hour or so for financial aid to process my form. They were there the whole time. Thank you very much. I couldn't had done this proposal without the support of Zales."

"I’m not a person to leave reviews but Maribel was amazing. She was so nice and helpful and never pushed anything. A lot of places I’ve been to have felt like car dealerships and I never got that feeling here. Definitely go see Maribel. She’s the best!"

"The staff was very friendly, helpful, and knowledgeable. They helped us with all of our needs and some. Overall, it was a very nice shopping experience. It doesn't hurt that they are located right across the way from Starbucks."