Petco

"Really? I go in for one thing. Aquarium plants. I'm waiting at the back thinking surely, I'll see an employee. Nope. So I go up towards the front and see a guy stocking shelves. I ask if he's an employee or a vendor. Oh I'm just helping this store out but I work at another store... okay. So then there's another employee near the dog toys. Oh i don't work in aquatics, that person is still on lunch for at least another 15 minutes. Good grief. Y'all are wondering why you're losing business to online stores."

"Bought my daughter a fish tank set up from this location, told them that I intend to buy fish from them. Nobody told me 48 hours after set up will they feed me fish. So I assumed 24 hours, it’s even what their fish tank said. So I take my daughter in for her birthday fish after waiting around for thirty mins to be told we are burnt basically. They also squished my feeder mice for my snake into pancakes because they put rocks on top of my mice. They squished em so hard that the fecal matter inside of them came out of them."

"It's becoming incredibly frustrating coming here. The shelves aren't stocked and the store looks a mess. It seems like there's only 2 employees working here. No one's ever around if you need help. You literally have to wait in line at the cashiers for help only for them to tell you they sold out. I came here and ended up having to make a trip to Petsmart instead to buy everything I needed for my pet. If management works here they really need to start getting on the floor and start helping out. This store use to be really great. That's why I got the vital care premier. But now I might just have to start looking at different options."

"First off before entering the store I literally see 2 employees out beside the front door on what looked like their break. One was smoking complaining about his day thus far while the other one chimed in. After walking through their smoke to get in the shopping experience began. Clean aisles, shelves not stocked up and I get it, it's Xmas season. After walking about a few we were greeted with customer service to which that was a 5 star from Conner who happened to be one of the guys outside with the other guy smoking a cigarette. Once Connor asked about help he guided us to aisles for options and gave pros and cons on what we asked about which is rare from customer service so kudos there. Definitely would shop here again unless there is an employee smoking near the entrance. There is enough room to smoke further down the front of the store where customers don't have to walk into cigarette smoke."

"Five stars for Meg! Waffle and I are happy to have found such a kind, reliable, quick and thorough groomer. Our previous groomer said that Waffle (dog) will never allow anyone to buff his nails that we might as well stop trying and only do a trim. I’m so glad when we met Meg we decided to give it another try. After two visits she was able to buff. She is very gentle. It is obvious she has a love for animals. I feel very comfortable leaving Waffle in her care. He comes out looking like a stud muffin - see attached pics for proof. I highly recommend sending your furry friends to Meg!"