UPS Customer Center

"Always friendly and professional representatives of UPS make every visit a welcoming experience. Easily and quickly handle all of your shipping related needs."

"I was spouse to get my package on last Friday but still didn't get it. I paid extra to specifically be deliver on that day. But the deliverey driver lied and made false attempt. I was at home waiting for that package and nobody came. I went to this store and asked them what was going and the store worker told me "oh yeah okay they gonna try tomorrow " band I was like okay waited for that package until Monday still nothing in these day's called upes so many times I was on the phone for hours. I still didn't get my package. Until at this point still didn't. And just now they told tmobile they lost that they lost the package. Not only they are rude unhelpful, and liars. But they thieves as well. Cuz the order at facility and it got lost at of nowhere. It's a huge company and this happened and just like that they lost iphone 15 pro max! Hmm"

"Get a human to answer your phone ffs. Also get some accurate tracking. Usps, FedEx, etc. is way better than you every day. Hate this company. Wish I could make it so Amazon and etsy and other online markets wouldn't ship to me using them. When I see ups, I know my package is guaranteed LATE."

"This business is terrible, my friend has lost a lot lately and hasn’t been able to access his personal money ups has a package of his that contains his debit card his wallet was stolen and he has no ID he needs the card to go get and ID he does have a picture of his iD on his phone but they refuse to give him his package even knowing that he is distressed about the situation. Stil they are holding the package out of spite. Knowing the situation. This company is disgraceful and needs to be held responsible. Be kind out there people you never know what’s going on in another persons life. Sometimes company policy needs to be overlooked when someone needs help instead of turning your head the other way because you don’t like what? Ups what don’t you like about my friend? His neck tattoo? Shame on this business"

"UPS in general is HORRIBLE! I’ve ordered 2 packages now from them and both of them said “delivered” and neither one of them arrived. I paid $8 in shipping plus the item I paid for and UPS is literally stealing from me. I have cameras and looked back at when they said it was delivered and nobody showed up. On top of that I can’t get a refund for my items. I went to this place in hopes to get and idea of where it could have gone and the lady had no emotion at all. She told me it was delivered and the time and the location. Exactly what I already knew. I explained to her that it says it was delivered, nobody showed up, and I never got the package. And she literally told me there’s nothing they can do about it since it said it was delivered. I filed a claim and it said it was checked but the package was not found. I’m sick and tired of paying for stuff and not getting it because of this shipping company. Don’t order from them!"